Passionate About OSS Consulting and Implementation

Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems) – in spite of the many challenges every OSS project faces.

From humble beginnings, OSS are now far more than operational tools. They are a foundation that every network operator’s business is built upon, impacting corporate, sales, engineering / design, field-work, customer contact, service delivery, network health assurance and much more. The increase in sophistication has introduced a corresponding increase in complexity. And with complexity comes the downside – the risks, costs and delays that increase stress on all OSS stakeholders.

Sadly, OSS have become synonomous with risks, costs and delays. Stress arises because of one very important reason. Risks, costs and delays impede the service provider from doing what it needs to do – provide communications services for its customers.

That’s where Passionate About OSS comes in.

You may have noticed that most people in the OSS industry treat it as a tech-centric challenge to solve. Unfortunately, technology can exacerbate solution complexity in many cases. Passionate About OSS takes a contrarian view. Although we also come from technology backgrounds too, we approach our clients’ challenges from the perspective of complexity and risk reduction.

If you’ve been tasked with:

  1. Finding the best OSS product / vendor for your needs;
  2. Initiating business change by implementing a new or updated OSS; or
  3. Building compelling OSS collateral – for an offer, marketing, road-map or business case

then provides the insights, strategies, frameworks and material that will help reduce complexity and risk for you.

Some of our risk and complexity reduction techniques can be found in the OSS tools and systems provided free for you here. These are just a few of the many that we have developed and refined across a multitude of OSS and ICT Consultancies for our clients.

If you need guidance or would like to share the challenges you’re facing on your unique OSS, contact us here. We’d be delighted to listen and assist.

If you share our passion for OSS and are looking for a regular fix on all things OSS, our (almost) daily blog provides news, innovation updates, insights and stories all relating to the fascinating world of OSS. Subscribe by entering your address in the form at the top-right of the page.

And in case you still want more, there’s also the book, Mastering your OSS