About

Hi, I’m Ryan Jeffery.My Image

Telecommunications consultant, author and founder of PassionateAboutOSS.com.

This site exists to share my passion for OSS with you and the rest of the global OSS / BSS community. Almost all of the content here on PAOSS is free and I aim to make all the free material here more valuable than anyone else’s paid content.

I take a contrarian approach to assisting customers to achieve business-centric outcomes, often via the use of bleeding edge OSS and ICT technology. Passionate About OSS is a forum to test and share some of the many systems and ideas that have helped me to deliver to a diverse customer-base that ranges from iconic to start-up (future icons perhaps).

With degrees in Computer Science and Electronic Engineering, it was perhaps inevitable that I would cross paths with Operational Support Systems (OSS). Afterall, OSS do meet at the cross-road where software toolsets (ie the BSc) manage telecommunications networks (ie the BEng).

My first real contact with an OSS project was when shipped off to Taiwan to work as a transmission network subject matter expert (SME) in 2000. A passion quickly evolved for OSS products and projects from there. Since that time executives at carriers, service providers, vendors, utilities and enterprise organisations have called upon me to help guide their strategically important initiatives. These customers include iconic organisations such as Telstra, SingTel-Optus, Alcatel-Lucent, Reliance InfoCom (India), VNPT (Vietnam), PT Telkom (Indonesia), Motorola, IBM, NBN Co, BHP Billiton, ANZ Bank, ETSA, Western Power, Powerlink and TFN (Taiwan)

These customers have engaged me across the full end-to-end life cycle of NMS / OSS projects from strategic advisory, due diligence, requirement capture, sales / marketing development, vendor selection, program / project management, solutions architecture, business analysis / process design, testing, training, data migration, subject matter expertise and more.

In fulfilling these projects, I’ve led teams and developed the systems, tools, stories and insights published here that will hopefully assist you to plan, manage, simplify and de-risk your OSS / BSS projects too.

As an independent consultant (ie vendor agnostic, technology agnostic, service-provider agnostic), I have assisted organisations with their confidential / sensitive initiatives without any of these biases, being answerable only to the customer.

If you would like to share your mutual passion for OSS or think I may be able to assist you with an upcoming project, you can contact me here.

Further info can be found on my LinkedIn profile. This post provides some supplementary info about how my background, and guiding beliefs on OSS projects might be of value to you.