NetCracker Technology announced that Advanced Info Services (AIS), Thailand’s largest mobile phone operator, has agreed to a multi-year renewal for NetCracker’s Systems Integration and Professional Services. As part of the agreement, NetCracker will continue to provide a range of services, including Support and Maintenance, for the NetCracker Billing and Rating solution that AIS uses to manage its mobile customers.
AIS has more than 41 million subscribers across Thailand, and is part of SingTel Group as well as a member of the Bridge Alliance, an agreement between a number of telecommunications service providers around the world to provide integrated value-added services for members’ roaming subscribers.
This renewed agreement ensures AIS’s ongoing use of NetCracker’s Billing and Rating solution as well as NetCracker’s professional Support and Maintenance services to help AIS meet a wide range of transactional demands.
“Our decision to select NetCracker for continued solution support was driven by its commitment to ensure our long-term success in the constantly growing mobile environment,” said the Head of IT Billing System at AIS. “NetCracker’s comprehensive professional services have been central to our successful billing and rating operations, even as mobile networks evolve and customers demand more personalized offerings.”
The NetCracker Billing and Rating solution is a critical component of AIS’s infrastructure, allowing it to maintain its market leadership and reputation as an innovator. By using NetCracker’s sophisticated professional services, AIS can ensure it leverages a consolidated billing environment, which improves visibility and enables the delivery of more personalized offerings.
“We are pleased to continue supporting AIS’s billing and rating operations, which make it possible to maintain its position as a market innovator and leader,” said Loh John Wu, Vice President Asia Pacific at NetCracker. “This renewal is another example of our strong presence in the global mobile billing market and our ability to support customers as their operations evolve.”