CSG International announced that Atlantic Broadband, the nation’s 13th largest cable operator, has extended its contract with CSG to provide comprehensive billing and customer care solutions across the enterprise.
Under the terms of the six-year extension, Atlantic Broadband will continue its use of CSG’s pre-integrated, end-to-end billing solution to reduce operational and network costs. The solution suite creates efficiencies through configurable system capabilities and improved business processes that support operational cost reductions in areas such as operations, IT, customer care, and workforce management.
Atlantic Broadband, a wholly-owned subsidiary of Cogeco Cable Inc. (TSX: CCA), is the 13th largest cable operator in the United States, based on number of Basic Cable customers served. The company provides TV, Internet and Phone services to more than 230,000 residential and business customers located in four operating regions: Western Pennsylvania, Miami Beach, Maryland/Delaware, and Aiken, S.C. Atlantic Broadband is headquartered in Quincy, Massachusetts.