NetCracker Technology announced that C Spire’s wireless unit has gone live with NetCracker’s converged billing and active mediation solutions to support both pre-paid and post-paid wireless services on a single rating and billing platform.
C Spire, a diversified telecommunications and technology services company, operates the United States’ largest privately held wireless communications unit and is based in Ridgeland, Mississippi. The company provides world-class, customer-inspired wireless communications, 1-Gigabit consumer Internet access as well as a full suite of dedicated Internet, wireless, IP Voice, data and cloud services for businesses.
The project involved a major billing migration from two legacy billing systems—one supporting post-paid, the other pre-paid—onto the convergent NetCracker Revenue Management platform. This single platform now supports C Spire’s pre-paid and post-paid wireless 2G, 3G and 4G LTE+ service subscribers. NetCracker also implemented its Active Mediation solution and a variety of other components relating to mobile service activation and collections. NetCracker’s innovative converged billing solution as well as its strong track record for successful solution delivery and customer migration projects were the primary factors in C Spire’s decision to partner with NetCracker for this mission-critical transformation.