Germany’s Tele Columbus Selects Netcracker

Netcracker’s Solution to Provide Tele Columbus Group With Comprehensive Billing and Charging Capabilities Across B2B and B2C.

Netcracker Technology announced that Tele Columbus has selected Netcracker’s Revenue Management solution as the single billing and charging system for the entire Tele Columbus Group, which has grown substantially following its acquisition of Primacom and Pepcom. The scope of Netcracker’s solution covers both B2B and B2C markets and will enable Tele Columbus to reduce costs, increase end-to-end business transparency, standardize revenue management operations and rapidly create new packages and price plans across its various business groups.

Tele Columbus is the third-largest cable network operator in Germany. Netcracker’s expanded Revenue Management solution will support Tele Columbus’ 2.4 million unique subscribers.

Consolidating its revenue management capabilities onto a single platform will enable Tele Columbus to undergo a complete digital transformation and deliver an outstanding customer experience by using a standardized system for billing, accounts receivable and commission processes through an easy-to-use, web-based front end. Netcracker’s solution will also make its internal operations more agile by helping Tele Columbus shorten time-to-market for new products and services and generate new revenue from converged, third-party services. Leveraging the scalable Netcracker platform, Tele Columbus will be able to accelerate billing and charging processes in order to deliver a superior experience to its customers.

“As we continue to grow and evolve, it is important that we leverage sophisticated revenue management solutions that support our transformation into a digital, next-generation service provider,” said Ludwig Modra, CTO at Tele Columbus. “Netcracker’s proven track record, standardized system and easy-to-use interface validate our selection of the company as our billing provider of choice.”

“Comprehensive IT transformations and consolidations are becoming increasingly important for service providers as they transform in order to remain competitive and meet their customers’ growing expectations,” said Roni Levy, General Manager of EMEA at Netcracker. “We are glad that Tele Columbus expanded its relationship with Netcracker, underscoring our strategic partnership with the service provider as it takes one step closer toward its digital transformation objectives.”

Nokia wins five-year managed services agreement with Optus

Nokia wins five-year managed services agreement to manage Optus’ network.

Nokia and Optus have signed a five-year agreement under which Nokia will manage and maintain key components of Optus’ network infrastructure, operations and field maintenance. As part of the contract, Nokia and Optus will develop a Network Operations Centre (NOC), building on global best practices and leveraging local talent to deliver higher performance networks.

Consumers are increasingly demanding faster networks and seamless connectivity, and operators need to keep pace with these demands without disrupting ongoing operations. To deliver on these growing needs while enhancing its services and ensuring operations efficiency, Optus will tap Nokia’s Global Delivery Model to streamline its network operations. Nokia will also leverage its extensive global services expertise to help Optus bundle, standardize and automate its processes.

Optus will benefit from reduced operational complexity. Nokia will also work with Optus to review its network structure and operations periodically to ensure Optus’ competitive advantage and ability to respond to customers’ evolving needs.

Nokia will provide network operations and software services, and deploy robotics, artificial intelligence and extreme automation to help Optus standardize and scale its operations, while Nokia Field Services will manage all components of work associated with mobile base station equipment and facilities.

Friedrich Trawoeger, head of Managed Services at Nokia, said: “We are pleased to work with Optus to help them use automation and other network management tools to further enhance the customer experience, operational capability and quality. This initiative is in keeping with Optus’ vision to transform into a mobile-led, multimedia organization. We are leveraging the benefits of our unique Global Delivery Model, which brings together global expertise with local insights, to fully meet the needs of our customers.”

Zain Saudi Arabia delivers during Hajj with Nokia SON software

Zain Saudi Arabia delivers a superior experience during Hajj and Ramadan with Nokia software.

Using Nokia’s EdenNet SON software, Zain Saudi Arabia effectively managed the surge in data and voice traffic in Makkah and Medina during the Hajj and Ramadan, allowing pilgrims to remain connected and share their journey with loved ones.

Large public events or gatherings generate significant pressure on mobile networks, challenging service providers to provide best-in-class voice and data services. During the recent Hajj and Ramadan, Zain Saudi Arabia was able to eliminate service disruptions and network degradation by deploying Nokia’s EdenNet SON software with Nokia Global Services expertise. By automatically identifying and resolving network issues, Zain Saudi Arabia was able to optimize the performance of its 3G and 4G networks.

Sultan Abdulaziz AlDeghaither, Chief Operations Officer, Zain Saudi Arabia, said: “Hajj and Ramadan attract millions of people from around the world, and Nokia’s EdenNet SON software provided an exceptional quality of service during these pilgrimages. We are confident that Nokia’s solution will continue to help us ensure customer loyalty and differentiate ourselves by allowing us to consistently deliver high-quality services. Nokia understands our requirements perfectly and customized the solution to meet our specific needs. The team also worked exceptionally hard to integrate the solution with our live network.”

Ali Jitawi, head of the Zain Saudi Arabia customer team at Nokia, said: “SON is emerging as a technology of choice for network improvement and reliability, and it is especially useful in preparing the network for high-traffic events. EdenNet SON delivered improved performance in a number of areas, including reduced drop rates, and increased data connectivity and call success rates, among others. By providing a higher quality of service Zain was able to maximize network usage, which led to increased revenue.”

Solutions used in the implementation:

  • Nokia’s EdenNet SON automates and optimizes the performance of Zain’s multi-vendor, multi-layer 3G and 4G networks. Nokia EdenNet modules, including Capacity and Coverage Optimization (CCO), Cross Antenna Detection and Automated Neighbor Relations (ANR), help the service provider effectively address congestion and avoid service degradations.
  • Nokia Care and Network Planning and Optimization (NPO) services helped to implement the new solution and maximize return on investment for Zain.  Nokia provided technical support and best practice sharing to help Zain optimize network performance before, during and after the Hajj and Ramadan.

HTC Upgrades to Netcracker 12 OSS

Enhanced OSS Suite Will Help HTC Roll Out Digital Services Faster and Support Increasing Diversity of Devices.

Netcracker Technology announced that Horry Telephone Cooperative (HTC) will extend and upgrade its use of Netcracker’s OSS to the latest Netcracker 12 suite. Leveraging Netcracker 12 will enable HTC to roll out digital services more quickly and utilize a future-proof platform to support long-term growth.

As a large-scale U.S.-based telecommunications cooperative, HTC delivers high-speed internet, digital cable, wireless, home security and other communications services to customers.

Netcracker 12’s OSS suite’s automation technologies will support HTC IT transformation program designed to improve efficiency and service delivery. The Netcracker 12 OSS at HTC comprises Resource Inventory, Service Inventory and Service Order Management components, which will help HTC deploy next-gen digital services faster. The solution’s inventory enhancements will also help HTC support high-speed devices and the services that customers expect to use on those platforms.

“Our continued focus on delivering digital services to customers led us to extend our relationship with Netcracker and use the latest version of its OSS platform,” said Ron Gore, Executive Director of Information Operations at HTC. “The Netcracker 12 suite will give us improved service management agility, which will help us provide a better experience to our increasingly digital customers.”

“HTC is at the forefront of creating and delivering digital offerings and as one of the most responsive and agile providers in the United States, they are at the forefront of leveraging the most cutting-edge technologies in order to deliver the best possible service to its customers,” said Rohit Aggarwal, General Manager of North America at Netcracker. “We are excited that HTC will leverage our Netcracker 12 OSS, which is designed to drive digital transformation programs for service providers of all sizes.”

Openet selected by Tier 1 North American operator

Openet’s Digital as a Service solution selected by Tier 1 North American operator to power Digital First Sub-brand.

Openet announced that it has entered a partnership with a Tier 1 North American operator to provide its Digital as a Service solution. This solution comprises integrated best of breed solutions that will combine to deliver an AI driven end to end Digital Business Platform that will be delivered in 16 weeks. The solution is made up by systems from Openet (PCC), Etiya (AI driven customer experience management and self-care), Quortus (core network software), Enghouse Networks Limited (messaging) and Invigo (device management).

The solution will provide the digital business platform for the operator to launch and manage a digital first sub brand. By using the solution on an ‘as a service’ basis, the operator will significantly reduce the risks and the up-front costs of setting up a new business.

Niall Byrne, General Manager of Openet’s MVNx and IoT business, commented, “Openet and our partners have the proven solutions that can be integrated to provide an agile digital business platform, getting operators’ sub-brands and MVNx businesses up and running in 16 weeks. This is game changing”.

As well as supporting the operator’s digital first, mobile sub brand, Digital as a Service will also enable management of the operator’s planned fixed broadband, content / entertainment and IoT services which it will roll out in 2018.

Group Vivendi Africa deploys Netcracker OSS

Netcracker’s OSS Suite to Support GVA’s Rapid Network Expansion, Market Growth and Service Diversity.

Netcracker Technology announced that its OSS suite was selected and deployed to support the long-term growth strategy of Group Vivendi Africa (GVA). GVA is a newly formed affiliate of the French-based multinational conglomerate Vivendi with the goal to deploy and operate a fiber network across Africa. Netcracker’s OSS will be used as a consolidated solution to identify service availability across GVA’s operating countries and then fulfill and provision those services to customers.

Netcracker’s highly productized, out-of-the-box applications enabled the OSS suite to be deployed in seven months, meeting GVA’s demand to leverage an integrated service fulfillment and inventory solution that could satisfy its long-term growth expectations, as well as short-term objectives.

Netcracker’s OSS is comprised of Service Orchestration, Service Catalog, Service Inventory, Service Activation, Resource Inventory, Outside Plant and Discovery & Reconciliation components.

The scalability of the OSS suite will complement GVA as it expands and delivers new services to a wider customer base. The solution will also enable accurate service fulfillment and provisioning and help GVA meet critical metrics associated with keeping time-to-activate low and reducing order fallout rates.

“A large planned footprint and delivering faster new services to our customers in Africa drove us to select Netcracker’s future-proof service management platform that can scale with us as we go,” said Marco de Assis, CEO at GVA. “Netcracker’s solution perfectly supports our ability to accelerate our service deployment.”

“Being able to develop and deliver innovative offerings is vital as service providers expand and take on new customers,” said Andrew Feinberg, President and CEO of Netcracker. “We are excited to help GVA, a Vivendi subsidiary, as it grows across Africa.”

Netcracker goes live at Slovak Telekom

Netcracker’s Converged Fixed and Mobile Revenue Management Solution Goes Live at Slovak Telekom.

Netcracker Technology announced that Slovak Telekom, the largest Slovak communications service provider, has gone live with Netcracker’s converged Revenue Management solution for its residential and VSE/SoHo customers. Netcracker’s offering enables Slovak Telekom to manage all billing and rating processes for both fixed and mobile customers through a single, converged, end-to-end system.

As a subsidiary of Deutsche Telekom, Slovak Telekom offers fixed and mobile products and services to residential and enterprise customers across Slovakia.

Integrating its fixed and mobile billing operations onto a converged solution has enabled Slovak Telekom to reduce operating expenses and improve overall business agility by eliminating its reliance on multiple systems for mission-critical operations. Netcracker’s comprehensive platform has also opened new opportunities for Slovak Telekom to create a more consolidated approach to billing and revenue management.

“Part of becoming a digital service provider means being able to deliver digital services to all of our customers without introducing complexities on the billing or experience side,” said Branimir Maric, CTIO at Slovak Telekom. “Netcracker’s converged solution has made us more agile by bringing together core capabilities onto a single, sophisticated system.”

“Digital service providers must separate themselves from the need to juggle multiple solutions when handling mission-critical processes, which is a common challenge among traditional service providers,” said Roni Levy, General Manager of Europe at Netcracker. “We are glad to help Slovak Telekom and other Deutsche Telekom affiliates streamline and simplify core processes in order to seamlessly deliver and monetize new digital services.”

NTT East Japan adopts Cisco NFV

NTT East Japan Adopts Cisco NFV Portfolio To Help Small and Medium Enterprises With ICT Cloud Computing.

Cisco Systems G.K. announced that Nippon Telegraph and Telephone East Corporation has adopted a full-stack, ETSI-compliant NFV solution validated and supported by Cisco for its new Maruraku Office service. This will enable the centralized creation, management and operation of Information and Communications Technology (ICT) environments for small and medium enterprises.

Developed in response to the ICT challenges faced by small and medium enterprises
NTT East is creating a highly reliable virtualization environment by transitioning from its existing service platform to provide new services aimed at resolving the problems posed by the ongoing shortage of dedicated IT personnel in many small and medium enterprises. The virtualization platform of the company’s new service for consolidating Internet lines, firewalls, routers, storage and business phones in the cloud requires a wide range of system components. In addition, sophisticated coordination between these elements is essential to ensure stability.

Working with Cisco Advanced Services, NTT East deployed Cisco® Network Services Orchestrator (NSO), Cisco Elastic Services Controller (ESC), and the Cisco Network Functions Virtualization Infrastructure (NFVI) solution, including Cisco Virtual Topology System (VTS) and Cisco Virtualized Infrastructure Manager (VIM). The solution enabled the automation and integration of component functions with complex configurations within its virtualization platform. This cuts costs by reducing manual work and optimizing operations, whilst ensuring greater business agility for service changes and deployment.

Support for creation of new services promoting small and medium enterprises
The deployment of services by operators in the small and medium enterprise market must be agile. NTT East’s adoption of Cisco products and technology in its new service platform was based on the latter’s comprehensive and unified response and support system. This extends to general maintenance and operation of software and hardware spanning everything from service controllers to virtual server platforms and physical networks. NTT East will work to ensure the security and agility of the platform through automated and optimized operation, while developing new services and expanding ongoing services in support of small and medium enterprises.

Fon joins prpl Foundation

Fon joins prpl Foundation to accelerate open-source innovation for the Digital Home and Carrier WiFi.

The prpl Foundation, an open-source, community-driven, not-for-profit consortium with a focus enabling the security and interoperability of embedded devices for the smart society of the future, has announced that Fon has joined the Foundation. As the world’s leading WiFi software company, Fon joins prpl to accelerate the development of a common, open-source-based software framework which will enable deployment of new carrier services for the digital home and carrier WiFi hotspots.

“With the formation of our Carrier Interest Group last year, we set out to strengthen the ties between telecommunications carriers, major chipset vendors and the open source community,” said Art Swift, president of the prpl Foundation. “One of the key goals was to bring new carrier-grade features to gateways and routers that would enable new business models, while promoting the use of open source software as much as possible. Fon’s expertise in providing WiFi technology solutions, including residential WiFi sharing and carrier WiFi, as well as their long-standing relationships with the vibrant OpenWrt open source community, will add momentum to this effort.”

“For many years, Fon has been working with the world’s leading operators to provide WiFi on the go. We strive to always deliver the best user experience for our clients’ customers. We want to help create an ecosystem around home WiFi CPEs that have been ignored for so long, which is why we have chosen to join the prpl Foundation. We believe that it’s essential to keep innovating and building powerful technology in order to keep up-to-date with users’ needs, a belief that prpl shares,” noted Iurgi Arginzoniz, CINO of Fon. “We’ve shipped millions of WiFi devices already that leverage open-source software, and we are delighted to join prpl’s efforts to work with the open-source community to address additional carrier needs. This will help us and others deliver excellent products to the end users, which is, in essence, the focus of what we do.”

In addition to membership in the Foundation, alongside a variety of Fon’s clients, the company intends to participate in prpl’s Carrier Interest Group, the prplWrt working group, and the common API task group.

Vivo extends with Netcracker

Vivo Extends Operation for Netcracker’s Revenue Management and Provisioning Solution Until 2020.

Netcracker Technology announced that Vivo, the subsidiary of the Telefónica Group operating in Brazil, has extended its BSS Operations and Support contract with Netcracker until 2020. The Netcracker BSS platform used by Vivo is currently responsible for supporting the billing operations for B2C and B2B for more than 35 million subscribers.

As the leading communications service provider in Brazil, Vivo offers fixed-line and mobile voice, television and internet broadband services to approximately 97 million subscribers.

“Over the past years, Netcracker demonstrated commitment and continuous support of our mission-critical billing operations, ensuring high performance, quality and timely billing execution as our trusted partner,” said Alessandra Bomura, CIO at Vivo.

“The fast-moving Latin American market forces service providers to leverage innovative, future-proof systems that deliver a wide range of capabilities across all business lines,” said Fabio Gatto, General Manager of LATAM at Netcracker.

Event news – OSS in the era of SDN / NFV

Event: “OSS in the era of SDN / NFV

In it’s fourth year of staging this event, Light Reading continues to build on its successes as the industry’s premier forum for the discussion of the impact of SDN and NFV on network operations and OSS.

It’s being held on 1 Nov (next Wednesday) at The Royal Garden Hotel in London.
More info can be found at

SK Telecom expands TANGO AI

SK Telecom brings TANGO into the mobile networks for network evolution with AI.

SK Telecom announced that the company has expanded the application of the ‘T Advanced Next Generation Operational Supporting System,’ also known as TANGO, to all telecommunications network of the company.

TANGO is an AI-assisted network operation system with big data analytics and machine learning capabilities, a result of SK Telecom’s two year-long effort of development. The system delivers the automated detection of issues on the network, the troubleshooting of the problems, and the optimization of the performance.

SK Telecom has already adopted the system to its landline network in last December, and this time, it is expanding the application of the system to the mobile network.

The innovation success of TANGO has already been recognized globally. In Last month, SK Telecom signed a strategic partnership with Bharti Airtel, the world’s third largest carrier, to present TANGO to the New Delhi-based telecommunications services company along with its leading innovations in AI-assisted network operation.

The system uses machine learning technology to optimize the quality of the network operation. Based on the breakdown of network traffic information by area and period, it offers the automated optimization of the network operations and notify with the best solution for any anomalies on the network, improving the efficiency of the network management.

Also, the system enhances the accuracy in the network management by measuring the quality of the network operations that customers experience in the use of the network, based on the real-time analysis of the performance. Moreover, it features virtualization capabilities, helping mobile carriers to adopt new network capabilities, which include IoT and 5G.

Park Jin-hyo, Senior Vice President and Head of Network Technology R&D Center at SK Telecom, said “The AI-assisted network operation technology based on big data analytics will be essential in the 5G era.” Added that “SK Telecom will continue to improve the functionality of TANGO aiming at providing the best-performing network for customers to enjoy.”

Vodafone Germany expands with Netcracker

Vodafone Germany Expands Revenue Management and Billing Relationship With Netcracker to Improve Customer Experience.

Netcracker Technology announced that Vodafone Germany, one of Germany’s largest telecommunications service providers, has expanded and extended its billing relationship with Netcracker to bring new cable subscribers onto its Revenue Management platform.

Vodafone Germany, a subsidiary of Vodafone Group Plc, manages a network that supports more than 44 million customers and 300 million calls per week.

By extending its use of Netcracker’s Revenue Management solution, Vodafone Germany will continue leveraging a cost-effective platform to bring on-demand, personalized digital service bundles and an unmatched experience to its customers.

“Our global experience in supporting new business models and operational processes has given us unique insight into the advantages of having an agile, scalable and reliable billing system,” said Roni Levy, General Manager of Europe at Netcracker. “We are excited to continue working with Vodafone Germany and look forward to helping it scale in order to deliver an unmatched customer experience.”

“As our customers’ expectations change, we must continue to evolve, working with proven partners and leveraging platforms that are stable, meet the requirements of our business and enable us to deliver the best customer experience,” said Frederic Vanoosthuyze, CIO at Vodafone Germany. “Our longstanding use of its Revenue Management solution validates our relationship with Netcracker. Extending the use of the platform was the logical choice in order to meet our near- and long-term business objectives.”

Netia chooses Comarch

Netia Chooses Comarch OSS for Network Management.

Netia, one of the largest telecom operators in Poland, chose Comarch Fault Management – a central network monitoring system. The implemented system allows telecoms companies to detect network issues and service incidents promptly, enabling an immediate response. Additionally, the system significantly reduces the risk of network failures, improving the quality of service for customers. The contract between Netia and Comarch was signed in June 2017.

Purchasing of the Comarch Fault Management system is a part of a network management insourcing project. Netia is currently using an analogical solution from another leading supplier. The decision to go back to self-management of the network infrastructure by Netia is aimed at improving operations effectiveness and agility, which is expected to translate into higher customer satisfaction.

“Today’s customers are very demanding and expect to be provided with the highest quality of service. This was an important factor in our decision to optimize and independently run our network operations center. Self-managing the network also requires having our own high-end Fault Management solution. The prototype of the system (PoC – proof of concept) demonstrated by Comarch was better and more convincing than the competitors’ solutions. The company also met all requirements for the live demonstration. Combined with our trust in Comarch, resulting from successful BSS and OSS project execution in the past, these factors have determined our decision to collaborate with the company on a network optimization project”, says Marcin Palkowski, Director of Network Infrastructure Maintenance at Netia.

“The technological environment of telecommunications service providers is changing dynamically. This is related to the necessity to constantly adapt the products and services they offer to increasingly higher market standards. As a company with many years of experience in the telecommunications industry, Comarch meets these expectations by continually improving the quality of its software offering, and by creating new support systems, including those for network management. One such product is the Fault Management system, which we had the pleasure of presenting to Netia. Together with Netia employees, we have specified solution requirements and introduced a well-thought out concept for network management optimization. Our system got a very positive reaction from the customer, and we are pleased by the trust placed in us and the opportunity to implement modern Fault Management software”, says Pawe? Workiewicz, Integrated Assurance and Analytics Business Unit Director at Comarch.

Thanks to Comarch’s long experience in the integration of fault management solutions, the implementation will be completed within the next six months. The signed contract is not the first project implemented by Comarch for Netia. The operator is already using Comarch Field Service Management (for field workforce management) and Comarch InterPartner Billing (for inter-operator settlements).

Smart (Philippines) deploys Amdocs

Smart Embraces Intelligence to Deliver a New Level of Service Personalization to Millions of Filipinos.

Amdocs announced that Smart Communications Inc. (Smart) has deployed an Amdocs solution enabling personalized and contextualized customer engagement. Smart is one of the largest wireless service providers in the Philippines and has deployed the Amdocs solution to support its entire subscriber base of nearly 60 million prepaid and postpaid subscribers. The solution is powered by the Amdocs aia platform which offers a rich set of telecom-specific, real-time intelligence capabilities. It will enable Smart to create personalized customer journeys that deliver the most relevant products, messages or offers to Smart subscribers, at the most appropriate time and over the most appropriate channel.

“This is a strategic milestone in our digital transformation journey,” said Ernesto R. Alberto, chief revenue officer at Smart. “We wanted to introduce a new way to engage with customers. As opposed to the typical mass-market or segmentation-based marketing campaign, the Amdocs customer engagement solution powered by Amdocs aia allows us to target individual customers with products and services that can offer them the most value when they are most likely to need them.”

The Amdocs solution was deployed to connect to key Smart data sources, including Smart’s enterprise data warehouse and CRM and charging systems, offering a real-time view of the subscriber across all the channels on which they are active. It then leverages real-time data analytics to determine the right time to engage with the customer and what to offer, continuing to optimize the customer journey in real-time. Amdocs is also delivering dedicated consulting services to help Smart formulate marketing strategies based on deep market insights, for better business results. The deployment went into commercial use on schedule and on budget and will be supported in a managed services model.

“Smart has built a reputation for innovation and their deployment of our customer engagement solution powered by Amdocs aia is an additional example of Smart’s determination to take the customer experience to new heights,” said Gary Miles, chief marketing officer at Amdocs. “Smart will now be able to accumulate, manage and transform their data assets into real value for end customers. As a consequence, Smart will be able to sell more effectively and execute the right retention strategies, driving revenue growth and improving customer loyalty and net promoter scores overall. Amdocs’ approach of combining innovative technology with a dedicated marketing consulting service which focuses on the business outcomes is unique and allows us to drive better results for our customers.”

Smart has previously deployed Amdocs Kenan for billing.

Nuage Networks wins project in China

Nuage Networks wins first SDN-based, large enterprise project in China.

Nuage Networks, the Nokia venture focused on software-defined networking (SDN) solutions, today announced a significant addition to its roster of global financial customers with its first SDN-based, large enterprise project win in China with China Pacific Insurance Company (CPIC), the country’s second-largest property insurance company. The private cloud SDN project,won via Nokia Shanghai Bell, will use Nuage Networks Virtualized Services Platform (VSP) in two CPIC data centers: one to integrate the dispersed IT systems of 82 branch offices into one unified private cloud platform, and the second to assist in building and testing the company cloud for R&D. As a result, CPIC can achieve improved flexibility, agility and security, all while simplifying network operations and lowering IT costs.

Nuage Networks VSP will enhance CPIC’s efficiency by increasing scale and reducing errors with a centralized policy manager. The solution gives CPIC and other financial institutions greater agility to automate the configuration, management and optimization of virtual networks, including security services for individual applications and workloads.

Nuage Networks VSP supports clouds of all sizes and architectures. Its main benefits include:

* Support for all major cloud management systems, hypervisors, and network gear
* SDN-enabled virtualization with support of L2-L4 services
* Optimized and scaled DC connectivity, deployable on heterogeneous networks
* Programmable business logic and policies to fully automate network service creation
* Unrestricted placement of VM workloads to maximize efficiency of server resources
* Integrated public, private and hybrid cloud applications in managed VPNs
* Enhanced security with microsegmentation, real-time flow visibility with dynamic threat detection and response, including service chaining

The contract builds on Nokia’s strong track-record of helping financial services companies to digitally transform, a key focus of the company as it expands its customer base beyond the traditional telecommunications sphere. Deployment started in August 2017.

Jin Jian, head of the Enterprise & Public Sector unit at Nokia Shanghai Bell, said: “Nuage Networks VSP has clear momentum in the telecoms industry, and we’re excited to bring that same technology to large enterprises here in China, in this case helping CPIC deliver a unified cloud experience. Working with a top insurer like CPIC serves as an excellent reference for the broader industry, and we see this as an opportunity to win more large enterprise projects in China, continuing Nokia’s push into vertical markets beyond the telecoms space.”

Openet’s policy solution wins with Iridium

Openet’s policy solution has now been implemented by three satellite operators.

Openet announced that Iridium Communications has implemented its Policy Manager solution. The solution, Openet’s third deployment with a satellite operator, will allow Iridium to drive revenue by imposing real-time controls on data consumption and time usage across its 66 low-Earth orbiting (LEO) cross-linked satellites.

With the world’s largest commercial satellite constellation, Iridium provides reliable voice and data services to global enterprises for mission-critical activities. The company therefore required a future-proof, dynamic solution to control and monetize network resources by volume in real-time. Its commercial proposition – providing ubiquitous connectivity through reliable, low-latency communications services – also meant that the high availability of Openet’s Policy Manager played an important role in the partnership for Iridium.

Policy Manager allows Iridium to differentiate its users by class (e.g. prepaid vs. post-paid) or types of data (real time streaming vs. non-real time). Openet’s technology also enables Iridium to intelligently control data consumption and time usage. Aligning with Iridium’s core network roadmap, the solution will expand to include other types of policy controls including time of day or geography.

“Openet came highly recommended by our partner network,” said Hermon Pon, vice president of technology development and network engineering at Iridium. “Openet’s highly technical features meet our requirements, allowing us to drive revenue and remain continuously operational which is a key part of our proposition. The company’s agile approach to policy management also allows us to focus each specific use case for data usage when we need it, making the company a dependable technology partner as we continue to future proof.”

“As demand for satellite services and connectivity grow in emerging areas such as enterprise services and IoT, policy management is required to help satellite operators drive revenue and differentiate against competition including cellular and terrestrial networks,” said Niall Norton, CEO, Openet. “This is our third policy deal with a satellite operator, and we have also deployed the solution with a number of fixed broadband providers. The demand for policy controls outside of traditional telecoms networks is growing, and we’re proud to play a key role in helping Iridium evolve within its market.”

Nokia zero CAPEX analytics

Nokia unlocks value from telco data through new Analytics Services, expanded application of augmented intelligence.

Nokia expands its Analytics Services offering to unlock value from telco data, enabling improved network issue resolution and fewer dropped calls for operators. Powered by the Nokia AVA cognitive services platform, the expanding Analytics Services offering takes advantage of billions of crowd-sourced measurements, enriched through machine learning to provide forensic analysis of network performance and actionable outputs. The new services draw on Nokia Shannon Intelligence, which integrates augmented intelligence throughout the company’s end-to-end portfolio.

Nokia Analytics Services are multi-vendor capable, building on several key features:

  • Zero CAPEX commercial model delivers analytics solutions via Nokia AVA cloud native platform, linking payment to results
  • DevOps approach ensures bi-weekly content development ‘sprints’ to address the fast pace of the IoT world
  • Use case factory combines pre-packaged global use cases together with locally developed content to create highly tailored solutions
  • Nokia AVA Knowledge Library to re-use code and curate best practice based on the experience of more than 30,000 Nokia services experts around the world

Nokia Analytics Services introduces six new use cases:

More agile and advanced methods are required to address the requirements of increasingly dense, complex, and multi-layered networks on the path to 5G. Mobility Analysis and Optimization reduces dropped calls by up to 35 percent using crowd-sourced performance measurements and algorithms developed by Nokia Bell Labs. Spectral Performance Management uses a similar approach to enable more granular capacity planning.

Operators are evolving towards future artificial intelligence-driven network operations. Cell Site Degradation Prediction can already predict service degradations on cell sites up to seven days in advance through machine learning. Similar Ticket Recognition uses deep-learning to find patterns in unstructured data, and the Nokia MIKA digital assistant to guide engineers to the best solutions to network issues, leading to a 20-40 percent improvement in first time resolution.

Operators want near real-time insight into the quality of experience (QoE) that subscribers receive. VoLTE Audio Gap Analysis boosts the experience for subscribers using VoLTE by using machine learning and can be further enhanced by Nokia’s Wireless Network Guardian solution. Multiple sources of data are correlated to rapidly identify issues that impact QoE. Predictive Video Analytics provides insight on encrypted traffic and identifies bottlenecks that impact the delivery of video services. Furthermore, Nokia Bells Labs modeling is used to quantify the link between video QoE and underlying business drivers such as churn, and net promoter score.

Sheryl Kingstone, research director, 451 Research: “The business potential of analytics is yet to be tapped fully by the telco industry. Telecom operators often require help to unlock the value of data, through targeted and actionable insights. Nokia is helping operators through the stormy waters with analytics expertise to improve customer experiences, reduce churn, and identify new revenue sources.”

Dennis Lorenzin, head of Network Planning and Optimization, Global Services, Nokia said: “Our analytics services help to cope with the complexity of today’s networks.  We at Nokia provide insights to improve network availability and quality. We can augment human intelligence to improve efficiency and reduce the cost of operations. In addition, we can provide deeper insights to improve quality of experience based on subscriber, device and application usage patterns.”

Nokia Shannon Intelligence is the knowledge system infused in Nokia’s next generation devices, machines and networks to extrapolate data trends that aid in machine and human decision making. This includes predictive and cognitive techniques across Nokia’s analytics suite and extensive cloud technologies, combined with other technologies to enable complete digital transformation. Bell Labs, the renowned research and development engine of Nokia, is an expert in augmented intelligence.

Nokia contributes on SD Fixed Access Networks

Nokia first to contribute open source software to accelerate adoption of software-defined fixed access networks.

Nokia is playing a leading role in the Broadband Forum’s effort to spark fixed access network innovation by spearheading the new Broadband Access Abstraction (BAA) project. The initiative, led by Nokia, seeks to drive the adoption of software-defined access networks through the contribution of open source software, uniting vendors and operators to ensure they are aligned with industry specifications to meet the needs of operators globally.

The project seeks to define a software reference implementation for an open BAA layer, which would eliminate dependencies on vendor-specific equipment and proprietary software functions by providing standardized interfaces and decoupling implementation from the underlying hardware.

Nokia is the first vendor partner to contribute open source code under the BAA project. Fully aligned with BBF standard data models, the open source code delivers common management functionality, making it easier to operate multi-vendor, multi-technology access networks and letting operators and vendors focus on developing new innovative cloud capabilities instead.

The project is created within the BBF – a non-profit industry organization focused on engineering smarter and faster broadband networks – under the Open Broadband (OB) program and taps into deep experience in defining network architectures that fulfill a wide range of requirements and operator needs. Developing both the specifications and reference codes under a single organizational umbrella will shorten feedback loops and reduce the development efforts and testing cycles required.

Robin Mersh, CEO of Broadband Forum, said: “We are excited to have Nokia be the first vendor in the Forum to contribute open source code under the Broadband Access Abstraction open source initiative . This will help reduce the time and efforts needed to achieve interoperability and help operators to develop a framework for cloud infrastructure in the central office. By aligning open source code to industry specifications, the Forum can effectively collaborate with the open source community to aid in development and testing.”

Federico Guillén, president of Nokia’s Fixed Networks Business Group, said: “Open source software is a powerful tool that can make us more efficient as an industry. However, one of the biggest hurdles is simply getting started. Together with BBF, Nokia is driving an agile and collaborative environment that produces reusable software for fixed access operators across the globe. By opening and standardizing the common, generic part of the network software, we avoid the need to re-write that same software for every technology, every vendor and every node. In turn, we can now focus our efforts on developing new applications and capabilities that make the network faster, better, and smarter: for example, converging fixed and mobile networks; fronthauling 5G over fiber-access networks, automating operations and building self-healing and self-optimizing networks.”

Mauro Tilocca, project manager of Wireline Innovation and Access Network Automation at Telecom Italia, said: “The BAA open source initiative creates an open environment amongst vendors and operators that helps to accelerate the creation and introduction of new and innovative services. The alignment with the BBF gives us confidence and assurance that any software conceived under the initiative will be interoperable and meet the various specifications of our network.”