Chunghwa boosts customer experience with Ericsson real-time charging and policy control
Chunghwa Telecom Co. has selected Ericsson as the consulting and systems integrator of an online charging system (OCS) and policy and charging rules function (PCRF).
The new BSS (business support systems) environment supported by Ericsson will include a single integrated online charging and policy control solution that serves existing and LTE prepaid and postpaid subscribers.
Ericsson’s solution will allow Chunghwa to offer its existing and LTE customers real-time control of their service usage, account balances and richer offerings with the right QoS (quality of service) and enhanced user experience.
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