CSG Systems International announced that it will extend its agreement with Pay-TV company, DISH, through December 31, 2021.
Under a four-year extended agreement, CSG will continue to provide revenue management and customer care support for DISH’s residential video subscribers.
“As a trusted partner, CSG has helped DISH evolve our customer experience over the years,” said John Swieringa, executive vice president of Operations at DISH. “We’re committed to tuning in to our customers to continue this evolution, and we look forward to working with CSG to seamlessly connect our customers to the content they love.”
DISH will also expand its use of CSG’s digital services platform, Ascendon, to enhance its ability to price, promote, market and sell digital services. Ascendon will complement DISH’s robust, mobile and personalized digital consumer experience across devices.
“DISH has been a valued CSG customer for over 30 years while they continue to bring innovative video, over-the-top and business services to their customers,” said Brian Shepherd, executive vice president of CSG International. “This extended agreement reinforces our mutual commitment to helping DISH successfully execute on its long-term business plan.”