CSG International (NASDAQ: CSGS) announced that Globalstar (NYSE MKT: GSAT), a leading international provider of mobile satellite voice and data services, has selected CSG as the revenue and customer management solution provider for its second-generation service launch in the first half of 2016.
Globalstar’s advanced second-generation satellite constellation and next-generation ground network will offer enhanced services for Globalstar customers such as increased data speeds, adding to its existing advanced messaging, geo-location, GPS, and wireless connectivity services.
CSG’s solutions, including CSG Singleview® Convergent Rating & Billing, Singleview Customer Management, CSG Intermediate™ and CSG Interactivate, will power a purpose-built revenue and customer management platform for the new generation of Globalstar services. The combined solutions offer an integrated platform with the flexibility to easily evolve with Globalstar services as needed. In addition to supporting the second-generation service launch, the CSG solutions will provide the target architecture for all of Globalstar’s existing services and subscribers.
“CSG truly understood our requirements and we are confident that its proven ability to deliver flexible solutions will help us align a new platform designed for the current and future needs of our business,” said Steve Pearl, vice president – software and applications development at Globalstar. “With CSG, we will have the ability to offer a new generation of innovative services supported by revenue and customer management solutions that will enable us to fully differentiate and maximize our second-generation constellation and terrestrial network combination.”
From capturing and accounting for network events to billing and customer care, Globalstar will benefit from the efficiencies of end-to-end revenue management and the rapid deployment afforded by Singleview, a TM Forum Frameworx-certified solution built upon the TM Forum’s suite of best practices and standards. The solution’s pre-configured processes minimize the level of effort and time-to-market, while providing the robust functions needed for managing and offering the latest voice, data and digital services.
“We are very pleased to welcome Globalstar to the CSG family of clients,” said Larry Barker, senior vice president, CSG Americas. “Our expertise garnered from deployments in challenging markets around the globe, gives us unique insights into best practices and optimal delivery models that Globalstar can leverage.”