““Most people do not listen with the intent to understand; they listen with the intent to reply.”
Stephen R. Covey.
Enlist and silent are both anagrams. They also have one other anagram that is important for OSS consultants and integrators in particular. Can you guess what this vital skill is?
A hint would be that enlisting silence is likely to help you to develop this skill.
Have you got it yet? Do you have the ability to LISTEN?
Many of us are so passionate about OSS that we want to share our ideas and experiences. We occasionally have to come up for breath and allow the customer to describe their needs.Read the Passionate About OSS Blog for more or Subscribe to the Passionate About OSS Blog by Email