“You can have more – if you become more.”
Jim Rohn.
I believe that this is as true of our OSS as it is of ourselves.
Many people use the name Operational Support Systems to put an electric fence around our OSS, to limit uses to just operational activities. However, the reach, awareness and power of what they (we) offer goes far beyond that.
We have powerful insights to deliver to almost every department in an organisation – beyond just operations and IT. But first we need to understand the challenges and opportunities faced by those departments so that we can give them something useful.
That doesn’t necessarily mean expensive integrations but unlocking the knowledge that resides in our data.
Looking for additional funding for your OSS? Start by seeking ways to make it more valuable to more people… or even one step further back – seeking to understand the challenges beyond the walls of operations.