“You can have more – if you become more.”
Jim Rohn.
I believe that this is as true of our OSS as it is of ourselves.
Many people use the name Operational Support Systems to put an electric fence around our OSS, to limit uses to just operational activities. However, the reach, awareness and power of what they (we) offer goes far beyond that.
We have powerful insights to deliver to almost every department in an organisation – beyond just operations and IT. But first we need to understand the challenges and opportunities faced by those departments so that we can give them something useful.
That doesn’t necessarily mean expensive integrations but unlocking the knowledge that resides in our data.
Looking for additional funding for your OSS? Start by seeking ways to make it more valuable to more people… or even one step further back – seeking to understand the challenges beyond the walls of operations.
Over the years, I’ve often referred to The Corkscrew Analogy or Momentum Spiral to describe a mindset of incremental improvement that’s needed to keep an
We’ve embarked on a journey of trying to plan for the future of OSS/BSS, not by predicting the future, but by seeking ways to be
As discussed in the previous article, “Future Scenario Planning: Have you given up on doing an OSS transformation? (part 1)” part of the fun of
Earlier in the week, a friend mentioned he was reading “Alchemy” by Rory Sutherland. It’s not an OSS book per se, but does provide some
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
