Great generals get into the battlefield

I used to say of him (Napoleon) that his presence on the field made the difference of 40,000 men.”
Duke of Wellington.

If you really want to learn about your OSS deeply, you have to get out into the battlefield – at the customer site, with the OSS operators, with the developers, with the innovators in your field, with the CSP‘s customers who are touched by the impact of the CSP‘s OSS and related processes.

Furthermore, your answers are out in the marketplace, not in the office.

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