It’s interesting that “Improved IT Systems and Processes” is seen as a strategic priority by around a third of respondents to this executive study by EY. It also implies that improved IT systems and processes are probably only front-of-mind for investment for about one third of Telco executives.
Do you know what I see in this graph? I see OSS as being a primary enabler of the top 6 responses on this list (with a tally of 257% out of a potential 300%).
If we see OSS in a traditional light, it gets a ranking of 29%. If we position OSS to meet telco executives’ biggest hot-topics, the ranking rises to 257%. This is one of the key reasons why I believe OSS needs to shed the constraint of just being an OPERATIONAL support system.Read the Passionate About OSS Blog for more or Subscribe to the Passionate About OSS Blog by Email