NetCracker Technology announced that Maxcom, an integrated, quad-play communications service provider serving key metropolitan markets in Mexico, has selected NetCracker to deliver a large-scale OSS transformation that will radically improve its order-to-cash process and network design, build and optimization capabilities. Maxcom provides voice, high-speed Internet, mobile and pay-TV services to residential and business customers in key urban areas across Mexico.
This large-scale OSS transformation will replace Maxcom’s existing, third-party OSS solution with NetCracker’s end-to-end, next-generation OSS offerings, including Resource Inventory, Service Inventory, Service Information Management, Service Order Management, Service Activation and Service Problem Management solutions.
NetCracker will create a centralized logical inventory for Maxcom’s legacy and next-generation networks and services, which will streamline Maxcom’s end-to-end service fulfillment processes and improve the quad-play provider’s ability to manage network service topology, connectivity assignments as well as network configuration and status information. The new solution will also provide Maxcom with end-to-end capacity management functionality and enable greater design and analysis capabilities to accelerate network planning projects, improve network resource utilization and increase return on its network technology investments.