NetCracker Technology announced that RCN, a U.S.-based provider of high-speed Internet, digital TV, telephone and business communications services, has gone live with an upgrade to NetCracker’s next-generation Revenue Management solution.
RCN is a leading, competitive cable provider focused largely on key metropolitan markets, such as New York City, Boston, Chicago, Philadelphia and Washington D.C. A NetCracker customer since 2005, RCN’s broadband customer experience is recognized as a market leader. The company provides high-speed Internet, all-digital TV and telephony services to residential, SMB and enterprise customers.
As part of this go-live, RCN has not only upgraded its core NetCracker solution but also added next-generation revenue management capabilities to support more complex rating scenarios, particularly in its B2B operations. With these enhancements, RCN can bring more sophisticated and personalized services to market faster while introducing a variety of converged business models.