Redknee Solutions Inc. announced a multi-million contract to upgrade a Tier 1 communication service provider (CSP) in Europe, Middle East, and Africa (EMEA) to Redknee Unified 2016. The upgrade will support the creation of innovative real-time analytics-driven promotions and enable the CSP to deliver improved subscriber satisfaction and retention. This contract win demonstrates the growing customer demand for Redknee Unified 2016, an innovative, real-time converged billing and subscriber management solution that monetizes multiple lines of business, delivers an enhanced customer experience, and reduces churn through automated promotions.
CSP’s are quickly evolving with many expanding their services, markets and partnerships as they become digital service providers. CSP’s on this transformation journey need a platform to monetize digital and partner services and deliver personalized communications. Redknee Unified offers an agile and flexible monetization and subscriber management solution that includes product catalog, order management, and advanced customer and self-care capabilities. With Redknee Unified, service providers can deliver innovative offerings, provide a consistent omni-channel experience, and address new vertical markets developing with the Internet of Things (IoT).
Lucas Skoczkowski, Redknee’s CEO commented:
“CSPs around the world are modernizing their monetization platforms as they transform into digital service providers. Redknee is pleased to announce this significant upgrade with a long-standing and valued customer, who is enhancing their business support systems and evolving their business to effectively compete in today’s market. The upgrade to Redknee Unified 2016 enables this Tier 1 CSP to offer customers a best-in-class experience while creating sustained business value for their stakeholders. Redknee is pleased to be part of this exciting transformation.”