SaskTel International announced the successful implementation of their next generation Order Management, Inventory, Assignment and Provisioning solution, Optius, into SaskTel’s business operations.
SaskTel is a leading communications service provider in Canada with over 1.4 million customer connections and $1.2 billion in annual revenue. In order to continue to evolve the company and adapt to changing business and market conditions, SaskTel recognized the need to transform their order management, plant inventory, assignment and provisioning capabilities. Delivering the variety of services that SaskTel’s clients require in a timely, flexible and accurate manner is of paramount importance.
“We’re very excited about this major achievement we have reached with SaskTel International,” said Doug Burnett, SaskTel Acting President and CEO. “The transition to Optius has positioned SaskTel for future growth as the industry continues to evolve and our customers continue to demand more personalized and advanced services. With Optius managing the inventory and provisioning of our network and services across both our copper and fiber facilities, we will see significant operational efficiencies, cost savings and improved customer experience.”
“We are incredibly happy with the success of SaskTel’s upgrade to Optius,” said Curtis Adair, President of SaskTel International. “SaskTel has always strived to have the greatest network, to offer the best services and to provide an unparalleled customer experience. Optius will help them continue to do so amid an incredibly competitive communications market by offering them the ability to deliver new and existing services faster through zero-touch automation, while improving business processes and reducing operational costs.”
Leveraging the latest technologies and standards, Optius will allow SaskTel to centralize and consolidate their full network inventory and to optimize their network and service order fulfillment process to achieve full flow-through provisioning of services. This optimization will reduce SaskTel’s time-to-market for new services and quickly meet new and changing market demands. Optius will provide SaskTel with the flexibility to customize and orchestrate service offerings based on individual needs, allowing them to enhance customer choice and satisfaction. SaskTel will be able to deliver its multi-play service offering, including customizable voice, broadband and video services over its copper and fiber networks within one solution.
SaskTel International’s world class solutions allow wireless and fixed line communications service providers within the telecom and cable industries to look to one partner to provide fully integrated, proven, flow through network and service provisioning over a broad spectrum of technologies.