Telkomsel selects Ericsson

Ericsson powers Telkomsel’s OSS transformation.

Ericsson announced that it has been selected by Telkomsel for a comprehensive OSS transformation that will help the operator meet new customer demands and efficiently manage rapid network growth. Telkomsel, the largest mobile operator in Indonesia, will deploy a broad range of Ericsson software solutions to deliver premium service quality.

Ericsson’s Consulting and Systems Integration plays a key role in the transformation planning and consolidation of Telkomsel’s network operations center. Ericsson also provides the latest OSS solutions for fault and configuration management, service fulfillment and service quality management. Ericsson Granite Inventory, Ericsson Discovery and Reconciliation and Ericsson Experience Manager replace the legacy solutions previously used by Telkomsel.

As a result of the project, Telkomsel will be able to consolidate its network operations center with end-to-end visibility and control over a complex and geographically-distributed network. This includes measurement of operational performance and efficiency, and increased network availability through efficient incident, problem and change management.

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