CSG International announced that the first of Telstra Corporation Limited’s enterprise customers has gone live on a new solution deployed by CSG to transform the complex corporate billing environment of Australia’s leading telecommunications and information services company.
CSG is providing its award-winning CSG Singleview convergent billing platform in a managed services environment to consolidate multiple billing instances onto a single solution. CSG Intermediate is similarly deployed to mediate the billing management of a wide range of network and business services that Telstra’s enterprise and government contracts typically involve.
“The flexible capabilities of CSG’s billing system will help our enterprise business grow and evolve,” said Leo Gagic, Executive Director of Billing and Credit Management at Telstra. “CSG have demonstrated a commitment to Telstra that results in our ability to improve our service and speed of response for our enterprise customers.”
CSG is leveraging its rich operational expertise to implement, operate, and manage the next-generation billing platform to drive system efficiencies and cost effectiveness, which will enable Telstra to focus on enhanced customer satisfaction and service innovation.