The more you know

The more you know, the further you go.”
50 cent
on the Pranksta Rap episode of The Simpsons.

A family member was watching The Simpsons recently and the aforementioned quote came up. Simple and profound. Not sure if it’s attributable to 50 cent or a screenwriter for the show though.

As we know, an organisation’s B/OSS can touch almost all of their business units. Yet how many of your supplier’s out-of-the-box reports provide information to internal jurisdictions other than network/technology business units?

If you can unlock the key to the heart of every business unit, you’ll have far more change management good-will built up. But how do you achieve that? For a start, you can find stakeholders within each group and ask what’s important to them. Understand their “Why?” and you’ll know more about what’s inherently valuable to the different parts of the organisation.

Then figure out a way to translate their “why?” into information (eg B/OSS reports) that help each internal business unit to track their key metrics.

The B/OSS of tomorrow doesn’t just support the CTO’s internal operations, but supports the entire organisation’s initiatives.

If this article was helpful, subscribe to the Passionate About OSS Blog to get each new post sent directly to your inbox. 100% free of charge and free of spam.

Our Solutions

Share:

Most Recent Articles

No telco wants to buy an OSS/BSS

When you’re a senior exec in a telco and you’ve been made responsible for allocating resources, it’s unlikely that you ever think, “gee, we really

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.