The seagull theory…

There is no accountability for results in the business. We are never able to follow up or measure the proper return on projects. Investments are open to so many different factors – it’s too difficult to measure and wouldn’t be credible so is felt to be a waste of time. For cutting edge/new tech projects we are under so much pressure to get to market ahead of our competition that we don’t run the projects properly from a capex perspective. We are forced to go at such a speed that we have to work with imperfect information and pay extra to certain suppliers to complete faster.”

Capex cases should be presented by marketing & sales people not technology & engineering people
Source: http://www.pwc.com/gx/en/communications/capex/index.jhtml

I’m hearing lots of complaints from within the Telco industry, which has always been heavy on CAPEX, for being stuck in a never-ending cycle of escalating CAPEX consumption. And in the changing landscape of OSS we can say with confidence that technologies such as cloud delivery, network virtualization, network security, Big Data, Machine Learning and Predictive Analytics, resource models, orchestration and automation, wireless sensor networks, IoT/ M2M, Self-organizing Networks (SON), etc are going to keep consuming CAPEX at a rapid rate.

Are you wondering what this has to do with seagulls? Well… the seagull theory is based around the observations of ancient sailors. Without the aids of modern positioning systems, sailors always knew that they were on the right track, approaching land when seagulls started appearing overhead. The seagull theory is being attuned to the clues around us to help predict what the future may bring.

If there are lots of complaints about accountability for returns on projects or results from CAPEX allocations, the seagull theory suggests we should be listening and observing. The changing technology landscape represents a significant CAPEX event that is looming ahead for the Telco industry.

Is your OSS using The Seagull Theory to tune in to the opportunities that this presents? Valuable OSS, an eBook from PAOSS, provides you with a series of hints to help hone your senses.

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