Here’s a quick strategy idea for you to extrapolate upon. Whether you represent a service provider, OSS vendor, integrator, consultant, etc, what are you most afraid your competitors might do?
Chances are that your answers will represent a quantum leap in some form. Does your answer to the question help to articulate what your ideal quantum leap might be? Are you currently working towards that, or just making incremental improvements?
The exponential mindset posts of recent times show that we’re losing ground in OSS as a result of incremental, linear thinking.