NetCracker Technology announced that WOW! has selected NetCracker to deliver an OSS transformation program that will help the US-based cable operator to streamline network operations, enhance service fulfillment processes, support its existing lines of business and pursue growing opportunities in the commercial services market.
WOW! has been one of the United States’ leading providers of high-speed Internet, cable TV, and phone services for communities in Illinois, Michigan, Indiana, and Ohio since 1996, and in Kansas, South Dakota and the Southeast since 2012. The company is dedicated to delighting customers with friendly, quality service at affordable prices. WOW! is privately owned by Avista Capital Partners.
This OSS transformation program expands on an existing relationship in which NetCracker is the primary billing and customer data management provider for WOW!. As part of this expanded agreement, NetCracker will provide its NetCracker 9.0 network resource inventory and network design and planning capabilities to WOW!.