Zain Kuwait selects Ericsson

Zain Kuwait selects Ericsson for transformation project to improve customer experience.

Ericsson has been awarded the entire Business Support Systems (BSS) transformation project for Zain Kuwait. The agreement covers a wide range of products, solutions and system integration services, which will prepare Zain for the opportunities of the Networked Society.

With Ericsson’s solutions, all Zain customers will be able to benefit from the advantages of a fully integrated and convergent environment with higher level of flexibility and shorter time-to-market for new and updated offerings. Customers will experience enhanced billing flexibility, single bill and capabilities to try out new services, without facing unexpected costs at the end of the month.

This project marks the second phase of Ericsson’s partnership with Zain Kuwait. In November 2014, Ericsson successfully completed the implementation of its Charging System, Multi Activation, Multi Mediation and integration layer for Zain Kuwait.

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