“Which 10 technologies do we need that haven’t been invented yet?”
In no particular order:
- Automated checking and correlation of outside plant (and any other data source that doesn’t have programmable interfaces)
- Order to cash tools for customers of CSPs, not just for the CSPs in the usual use of this metric
- Knowledge transfer between individuals that is faster than years of training and experience
- No-reconciliation data transfer tools (blockchain has great potential in this space to ensure all records are matched on both sides of the transfer ledger)
- Scenario recording, playback and forward projections for training, error prevention and planning purposes. Example scenarios include complex incident resolution, optimising network growth, etc
- Gamification tools that allow crowd-effort to try thousands of variations to solve complex problems such as root cause or design efficiency
- A tool that translates customer requirements to best-fit vendors, fast-tracking vendor selection without months of evaluations involving vast resource pools (my benchmark project is a stepping stone towards this outcome)
- Requirement gathering, compilation and analysis that automatically translates to first-draft operational processes in any given OSS
- Tools that measure pre-project and post-project to define metrics / learnings that become inputs into future project funding decisions
- Efficiency analyser to determine which tools and processes are the 20% that deliver the 80% of value. Conversely identifies what can be culled
- Ecosystems that allow customers or third parties to build their own applications on CSP and cloud infrastructure with a focus on productivity and / or revenue generation for those customers
- Simplicity robots that can evaluate data and process flows to recommend what is redundant or unviable commercially
- Automated forward notifications to guide customers through the complex change management process during project implementation
Okay, so that’s more than 10. π
2 Responses
Ryan why do I get the feeling you went to 13 deliberately?!
Hi Evan,
Yes, you got me. I’d already written 14 and 15 before stopping and deciding that 13 was the better number to finish on. π