Jeff Bezos Designs for What Won’t Change: 7 Enduring Truths for OSS / BSS and Telco
Forget what’s trending in telecom. The future of telecom isn’t about what changes. It’s about what never will. It’s not about desperately trying to keep up with all the fads or buzzwords. It’s about delivering the things your customers will never stop expecting. Why Jeff Bezos Designs Platforms for Stability, Not Speed Jeff Bezos famously […]
Avoiding the Dead Zone: The OSS Transformation Accelerator that is Almost Always Overlooked
Most OSS programs stall before they even start, waiting on the longest pole in the tent – production infrastructure – to become available for the first OSS software builds. This invariably involves waiting on solution designs, procurement, approvals, integrations and more. But what if there were a faster way? There’s one step that we use […]
Subtracting the Suck: An OSS Product Roadmap
Making your OSS easy to use isn’t about adding more “easyness” – it’s about subtracting what sucks. “To make your stuff “easier to use” you don’t make it “easier.” You look at all the things that make it hard, then remove them one by one. Easy isn’t something you add. It’s what’s left over after […]
The Future of OSS is Play: Learning from My Journey of 85+ hour Weeks (in a State of Flow)
During my first forays into OSS, over a period of 6+ years, I averaged 85 hours a week whilst being paid for a 40 hour week – and loved every minute of it! It wasn’t because I had to, but because I wanted to – all because OSS felt like play. Time was meaningless as […]
Why Telcos desperately need an 8th Layer in the OSI Model
Telco appears to be an increasingly tough industry. Demand for connectivity continues to soar, yet profitability and differentiation are becoming ever more difficult to achieve. The traditional telco playbook – built on infrastructure, scale, and one-size-fits-all services – is collapsing under the weight of commoditisation and digital disruption. Telco services have never been more essential, […]
Am I turning into the angry old guy who shakes his fist at the cloud(s)?
I know a guy. One of my great friends actually. We’ve known each other since kindergarten – back when we were five years old. He loves listening to the radio and watching old videos. He yearns for the old days – the simpler days, the easier days, the less tech-advanced days. I’ve been finding myself […]
Is your OSS a thermometer or thermostat? 10 Critical Questions to find out
Most OSS platforms monitor, but only the best ones take action. Is yours a thermometer or a thermostat? Does your OSS only report the temperature, or can it actually help change your environment? Do you think your OSS is doing enough? It could be missing the crucial capabilities that power future-ready networks. Below we provide […]
Why small tweaks won’t get your OSS into orbit: 4 lessons from rocket scientists
After working with countless OSS product teams over the years, we’ve noticed one universal truth: they’re all overloaded by huge backlogs of feature requests. But when we saw this image of SpaceX’s Raptor engine evolution, it highlighted a vital lesson – one that has the potential to help guide how OSS development teams prioritise their […]
What got your OSS there will keep your OSS there… Unless…
Your OSS is either a catalyst for innovation or a roadblock to progress for your business. The same strategies that built your OSS might now be the reason it’s slowing you down. If your OSS was built for yesterday’s challenges, the question is – will it be ready for tomorrow’s opportunities? Is it time to […]
For 50 years, we’ve been building better calculators… and OSS. Now it all changes!
For decades, OSS has followed the same pattern: design, then keep adding lots more “baked-in” capabilities into a complex OSS UI, process inputs, generate outputs. At incredible scale. We made them faster, (somewhat) more automated, and vastly more scalable. But we never made them think. Until now… If… (we’ll come back to the if shortly). […]
What Alfred Hitchcock knew about OSS that almost all OSS Vendors are oblivious to
Alfred Hitchcock is known as one of the greatest storytellers in the history of cinema. He’s famous for movies such as Psycho, Vertigo, Rear Window and many others. What’s far less well known is that he very successfully employed a two-script method, which interestingly, has the potential to be applied to the OSS industry. The […]
The OSS Transformation Secrets Tier-2 Operators Use That Tier-1s Ignore
In the telecommunications industry, Tier-2 (smaller) network operators often look up to their larger Tier-1 counterparts as models for building networks, telco standards and operational support systems (OSS). However, and the Tier-1 operators will never admit to this, but the lessons don’t always need to flow top-down from T1 to T2. In fact, the pragmatic […]
Build, Buy, or Blend? The First Step on Your Path to OSS Transformation Success
Are you about to embark on an OSS transformation? It’s a huge journey that awaits. It won’t be without risks and fears either. Like any journey, it all starts with the old cliche of starting with the first step! When helping organisations embarking on their transformation journeys, there’s typically three primary transformation models for you […]
It’s Not the Big That Eat the Small… It’s the Fast That Eat the Slow
The great thing about the holiday period is you often get the chance to step away from business as usual (BAU) activities. As customer projects go into a brief hiatus, it clears a little space in the calendar to read and plan for what to do in the year ahead. This book “It’s Not the […]
Overcoming the OSS buyer-seller chasm: Using a brilliant ad-man’s perspective (chasm series, part 9)
In our “chasm” series of articles, we’ve talked about the gap that exists between OSS buyers (eg carriers or network operators) and OSS sellers (eg vendors, integrators, etc). The buyers desperately want new systems to improve their business operations and the sellers desperately want to sell the solutions they create. Why then the 18 month […]
Okay OSS data, are you dirty or clean? The dishwasher analogy
Have you ever had an OSS or BSS project that’s impacted by poor data quality? The problem of data integrity gets raised on almost every project we get involved with here at PAOSS, especially when passive assets such as cables, splice joints, etc are involved. Our systems face a perennial challenge of poor data quality. […]
Challenger carriers are the high-speed traders of the telco world: How does this manifest in their OSS?
In the last week alone, I’ve had two potent reminders that the world of OSS is simply (pun intended) too complex. This manifests in many ways, but I’ll start with the standards that underpin our industry. The standards bodies do fantastic work. I’m a huge fan. Enormous credit should go out to everyone who has […]
Applying Elon Musk’s “Idiot Index” to OSS
I’ve just finished reading the book, “Elon Musk,” by Walter Isaacson. It’s a fascinating study of a fascinating, and highly polarising engineer. Polarising, but also inspiring (inspiring what to avoid as much as inspiring what one could/should/can do). Musk’s biography cites example after example of his ability to think big, but also think very small […]
The best OSS I built was shut down after 2 years
My “best” OSS build was my first. Unfortunately the client shut it down after just over 2 years. Why? We’ll get to that. What did I learn? We’ll get to that too. I shouldn’t say “my” OSS or “I built” because it was a massive effort from a very special team and I’m not trying […]
Are your OSS RFPs feeling horny baby?
In case you hadn’t already picked up on it, today’s title paraphrases Austin Powers, the flamboyant British spy and comedic character created by Mike Myers. What does a fictional British spy have to do with today’s article on OSS RFPs? It’s a bit of a tenuous link, but let’s give it a go anyway. Did […]