Gartner’s latest report, “Gartner Magic Quadrant for Integrated Revenue and Customer Management for CSPs” can be downloaded here courtesy of Ericsson.

Gartner’s latest report, “Gartner Magic Quadrant for Integrated Revenue and Customer Management for CSPs” can be downloaded here courtesy of Ericsson.


Every carrier knows it needs a clear product catalogue, with well-defined service and resource definitions. But it is not always obvious where to start. Across

After reading the book, How Big Things Get Done (by Bent Flyvbjerg and Dan Gardner) about why megaprojects fail, I found it fascinating that it
I have a really important question for you to ask yourself today. It’s a question that shapes a lot of our thinking about how I
I would have heard the phrase “your network is your net worth” early in my career and probably nodded along without really believing it (or
2 Responses
I’m an AM and focus on IRCM, could you please share this document for me.
Hi Viet,
Please follow the link http://crmweb.ericsson.net/cn/ar0ma/Gartner-MQ-IRCM to access the document.