OSS Requirements Matrix

Creating an OSS Requirements Matrix

When selecting a new product or prior to commencement of a project, you first need to gather your OSS requirements.

This course comes with the basic templates that are embedded with hundreds of sample requirements for you to refine to meet your specific OSS needs. The templates cover requirements within each of the following OSS classifications:

  1. Infrastructure (Platform, hardware, software)
  2. Service activation and provisioning
  3. Alarm / Fault / Event / Problem management
  4. Performance management
  5. Service monitoring
  6. Customer network management
  7. Infrastructure / resource / inventory / asset management (aka CMDB)
  8. Configuration management
  9. Outside Plant management / GIS
  10. Billing management
  11. Trouble ticket management
  12. Field workforce management
  13. Knowledge and Learning management
  14. Security management
  15. Integration

Fill in your details below if you’d like to find out more about this course: