In our life and our OSS we’re now bombarded with so much info that it can be overwhelming. We have to understand what really matters to know how to set up the right filters.
Have you ever noticed how life in OSS, just like our email inboxes, is an endless stream of activities with a never-ending set of urgent tasks that need to be completed?
But whilst we’re embedded in the urgent, we don’t get the head-space to think about what is important. I think the same is very true of OSS.
And the solution seems to me to be the same in both fields – dedicating time away from busyness to resolve the important. In OSS, this means taking time out to think about what filters to put in place or what to focus more / less on.
An example would be to take the time to analyse and build rules / algorithms that reduce the “clutter” data hitting the screens of your operators. Another is to create projects to analyse and streamline processes. Another is to look beyond daily operations and see what your organisation needs most. The list is loooong.
Just like with spread spectrum, it takes a particular attention to the detail to find the signal in the noise.
Have you ever had an OSS or BSS project that’s impacted by poor data quality? The problem of data integrity gets raised on almost every
“One of my favorite things about designing software is designing the defaults. The defaults define the experience for everyone out of the box. And, therefore,
Have you ever been tasked with mapping out the processes for the telco you work for? Either as a way of documenting current state, or
In the last week alone, I’ve had two potent reminders that the world of OSS is simply (pun intended) too complex. This manifests in many
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
