Corporate Overview
Bulb Technologies helps all types of CSPs and enterprises to deliver a superior customer experience, reduce customer support related cost and increase revenues.
Since 2006, the biggest operators across Europe, including Deutsche Telekom, Telekom Austria and United groups have been using our solutions to provide a superior and personalised customer experience across all networks (fixed, mobile and cable) and devices.
Our Digital Experience Suite includes software solutions for customer care process automation, proactive customer experience management, automated problem solving and advanced CEM analytics.
Year Established (Founded)
2006
Location of Head Office
Ulica Damira Tomljanovića-Gavrana 11
Zagreb – CROATIA
Blog URL
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Functionality (TAM) Classification:
2. Channel and Sales Management
4. Customer Management
5. Quote Management
7. Service Management
8. Service Health
9a. Inventory-Resource Management (Inside Plant)
11. Network Health Management
13. Orchestration-Provisioning
14. Workflow and Business Process Management
NOTE: For further information about classifications refer to:
Simplified TAM overlay diagram and
classification detail
