COS Systems delivers cloud-hosted software to plan, build, and manage broadband networks worldwide.
Our flagship platform, COS Business Engine, is a proven BSS/OSS solution that supports both traditional ISPs and Open Access networks. COS FSM optimizes scheduling, dispatching, and task management for a more efficient and integrated workflow.
With an end-to-end approach, our solutions enable self-service management, digital sales, and marketing through an intuitive online marketplace. Designed for ease of use, COS software enhances both the customer and employee experience, driving higher take rates and maximizing revenue.www.cossystems.com.
WHY CHOOSE COS Systems?
https://2664240.fs1.hubspotusercontent-na1.net/hubfs/2664240/Why%20COS%20One%20Pager.pdf
Why CHOOSE COS for Open Access – https://2664240.fs1.hubspotusercontent-na1.net/hubfs/2664240/Open%20Access%20with%20COS%20Business%20Engine%20(2).pdf
COS and COS Integration https://insights.cossystems.com/hubfs/COS%20CALIX%20Integration%20One%20Pager%202024.pdf
https://www.cossystems.com/calix-connexions-2025/
COS – Vetro integration
https://insights.cossystems.com/hubfs/COS-VETRO-One%20Pager_A4.pdf
One Pager 1Finity (Fujitsu) integration
https://2664240.fs1.hubspotusercontent-na1.net/hubfs/2664240/Fujitsu%20COS%20Fiber%20Connect%202024.pdf
Case Study City of Superior
https://www.cossystems.com/knowledge-hub/news/city-of-superior-case-study/
Case Study COS + Arcadis + Calix + Clearwater County:
Empowering Rural Alberta with an Open Access FTTH Network
https://www.cossystems.com/knowledge-hub/news/cos-arcadis-calix/
COS Systems Inc.
700 S Rosemary Ave, Suite 204
West Palm Beach, FL 33401
800-562-1730
COS Systems AB
Storgatan 28 E
903 21 Umeå, Sweden
COS — Strengths & Differentiators
Built for Open Access from day one
Native multi-tenant model that cleanly separates Operator, Service Provider, and Subscriber roles—no workarounds.
End-to-end FTTH automation
From demand generation (Prospector) to marketplace purchase in the customer portal, zero-touch service activation, billing, and field closure—one flow.
Marketplace that drives take-rate
24/7 self-serve buying, transparent offers from multiple providers, and instant activation where available.
Zero-touch provisioning, vendor-agnostic
Proven adapters for leading OLT/ONT ecosystems; activation and change flows are automated and auditable.
Open APIs + event webhooks
API-first design with outbound events for real-time CRM, billing, GIS/OSP, payments, and data warehouse sync.
Wholesale and retail billing in one platform
Handles subscription billing for subscribers and settlement/wholesale for service providers—reducing swivel-chair ops.
Prospector demand aggregation
Data-driven survey/pre-signup tooling to target build zones, set take-rate thresholds, and de-risk capex.
FSM that matches fiber workflows
Work orders, dispatch, installer mobile, photo/notes capture, and completion rules aligned with activation workflows.
Address & serviceability intelligence
Clean address/ONT inventory, eligibility rules, and “what’s available here” checks to eliminate failed installs.
Service health & comms baked in
Operator dashboards plus disruption notifications surfaced to subscribers in the customer portal.
Workflow & policy engine
Configurable business rules (approvals, checks, comms, SLAs) to standardize and scale operations.
Faster time-to-value
SaaS delivery with ready-made templates and environments (prod + sandbox) for rapid pilots and phased rollouts.
Regional readiness
Data residency options, role-based access, SSO/OIDC, and tax/fee configuration to fit US/EU operator needs.
Modular adoption
Start with Prospector or core BE, add FSM or deeper integrations as you scale; pay for what you need.
Proven partner ecosystem
Established patterns for GIS/OSP, billing, payments, and provisioning vendors to reduce project risk.
Operator-grade support & success
Clear SLAs, onboarding playbooks, training, and optional TAM for ongoing optimization.
COS Support provides business-hours help via the customer portal, email, and phone—plus optional 24×7 P1 coverage. We include ticketing, release assistance, knowledge base access, minor configuration help, and disruption communications. Premium success plans, integration assistance, advanced workflow tuning, and custom training.
Partner types we work with:
Affiliate / Referral Partners – introduce qualified opportunities; COS runs the sales cycle.
Solution & Implementation Partners – scope, configure, integrate, and train; can co-sell with COS.
Technology Partners – complementary platforms (e.g., GIS/OSP, provisioning/EMS, payments, CRM/IdP) with validated integrations.
Managed Services Partners (optional) – offer ongoing operational services (e.g., L1 helpdesk, billing ops, field dispatch) on top of COS.
What partners can do:
Sell: co-selling or referral-led motions with deal registration.
Implement: configuration, integrations (REST/webhooks, SFTP/CSV where needed), data migration, and training.
Support: partners may provide L1 (operator-facing) support; COS provides L2/L3 application and integration support.
Operate: optional managed services (billing runs, marketplace ops, field dispatch) by certified MSPs.
Demand Aggregation
FSM