Evergent is a prominent provider specializing in revenue and customer lifecycle management solutions, catering primarily to the telecommunications, media, and entertainment industries globally. The company offers a comprehensive portfolio of products and services designed to facilitate agile monetization, efficient customer management, and streamlined billing processes.
Evergent’s suite of solutions includes the Evergent Monetization Platform, Revenue & Royalty Management, and the Captivate Product Suite. These platforms and services are crafted to support a variety of business models and monetization strategies, such as subscription-based services (SVOD), advertising-supported models (AVOD), and hybrid approaches. They provide tools for customer relationship management, product catalog management, churn reduction, offer management, workflow management, core billing, global payments, subscriber analytics, and more. These features are integrated into a configurable, no-code platform that emphasizes rapid deployment and first-to-market speed for clients.
One notable offering is the CCB 3.0 (Customer Care and Billing) platform, which simplifies the management of direct-to-consumer businesses. Developed with user feedback, CCB 3.0 enhances product configuration, promotions, and packaging management, aiming to increase efficiency for the global deployment of offerings. It supports agile monetization strategies, allowing content providers to experiment with different revenue models to find the most effective solution for their specific circumstances.
Evergent has successfully deployed its solutions for various clients, demonstrating the platforms’ ability to adapt to the evolving needs of the OTT landscape, support multiple currencies and payment methods, and manage subscriber engagement effectively. The company prides itself on its ability to scale, offering tools for deploying new features and implementing business models swiftly across different regions and markets.
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