Corporate Overview
tSM (Telco Service Management) provides:
– Modular service management system designed to support assurance, provisioning, workforce management, and more.
– Covers OSS/BSS domain for end-to-end process consistency and extensive operational support.
– Distributes data across modules and third-party systems for seamless user experience.
– Compliant with industry-standards, including eTOM (TMF), ITIL, and ITU.
Company brochures and/or other relevant links (URL)
Other Important Information
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Company Size (approx.)
60 people
Year Established (Founded)
1997
Location of Head Office
near Wenceslas square, Štěpánská 51, Praha 1, CZ
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Support Information
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Functionality (TAM) Classification:
1. Lead Generation & Marketing
2. Channel and Sales Management
3. Product Management
4. Customer Management
5. Quote Management
6. Case and Revenue Management
7. Service Management
8. Service Health
10. Project Management
14. Workflow and Business Process Management
NOTE: For further information about classifications refer to:
Simplified TAM overlay diagram and
classification detail
Other Functionality Classifications
Workforce Management (WFM)
