Speeding up your OSS transition from PoC to PROD
In yesterday’s article, we discussed 7 models for achieving startup-like efficiency on large OSS transformations. One popular approach is to build a proof-of-concept or sandpit quickly on cloud hosting or in lab environments. It’s fast for a number of reasons including reduced number of approvals, faster activation of infrastructure, reduced safety checks (eg security, privacy, […]
The TMN model suffers from modern network anxiety
As the TMN diagram below describes, each layer up in the network management stack abstracts but connects (as described in more detail in “What an OSS shouldn’t do“). That is, each higher layer reduces the amount if information/control within a domain that it’s responsible for, but it assumes a broader responsibility for connecting multiple domains together. There’s just one […]
What to read from a simple little OSS job advertisement from AWS
Not sure if you noticed, but AWS posted this job advertisement on LinkedIn a couple of days ago – Business Portfolio Leader – Telecom OSS/BSS Solutions. The advertisement includes the following text: “Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for a world class candidate to manage an […]
How to kill the OSS RFP (part 4)
This is the fourth, and final part (I think) in the series on killing the OSS RFI/RFP process, a process that suppliers and customers alike find to be inefficient. The concept is based on an initiative currently being investigated by TM Forum. The previous three posts focused on the importance of trusted partnerships and the […]
Are telco services and SLAs no longer relevant?
I wonder if we’re reaching the point where “telecommunication services” is no longer a relevant term? By association, SLAs are also a bust. But what are they replaced by? A telecommunication service used to effectively be the allocation of a carrier’s resources for use by a specific customer. Now? Well, less so Service consumption channel […]
Intent to simplify our OSS
The left-hand panel of the triptych below shows the current state of interactions with most OSS. There are hundreds of variants inbound via external sources (ie multi-channel) and even internal sources (eg different service types). Similarly, there are dozens of networks (and downstream systems), each with different interface models. Each needs different formatting and integration […]
If ONAP is the answer, what are the questions?
“ONAP provides a comprehensive platform for real-time, policy-driven orchestration and automation of physical and virtual network functions that will enable software, network, IT and cloud providers and developers to rapidly automate new services and support complete lifecycle management. By unifying member resources, ONAP is accelerating the development of a vibrant ecosystem around a globally shared […]
If your partners don’t have to talk to you then you win
“If your partners don’t have to talk to you then you win.” Guy Lupo. Put another way, the best form of customer service is no customer service (ie your customers and/or partners are so delighted with your automated offerings that they have no reason to contact you). They don’t want to contact you anyway (generally […]
Designing an Operational Domain Manager (ODM)
A couple of weeks ago, Telstra and the TM Forum held an event in Melbourne on OSS for next gen architectures. The diagram below comes from a presentation by Corey Clinger. It describes Telstra’s Operational Domain Manager (ODM) model that is a key component of their Network as a Service (NaaS) framework. Notice the API […]
Network slicing, another OSS activity
“One business customer, for example, may require ultra-reliable services, whereas other business customers may need ultra-high-bandwidth communication or extremely low latency. The 5G network needs to be designed to be able to offer a different mix of capabilities to meet all these diverse requirements at the same time. From a functional point of view, the […]
Are we making our OSS lives easier?
As an implementer of OSS, what’s the single factor that makes it challenging for us to deliver on any of the three constraints of project delivery? Complexity. Or put another way, variants. The more variants, the less chance we have of delivering on time, cost or functionality. So let me ask you, is our next […]
Did we forget the OSS operating model?
When we have a big OSS transformation to undertake, we tend to start with the use cases / requirements, work our way through the technical solution and build up an implementation plan before delivering it (yes, I’ve heavily reduced the real number of steps there!). However, we sometimes overlook the organisational change management part. That’s […]
How economies of unscale change the OSS landscape
“For more than a century, economies of scale made the corporation an ideal engine of business. But now, a flurry of important new technologies, accelerated by artificial intelligence (AI), is turning economies of scale inside out. Business in the century ahead will be driven by economies of unscale, in which the traditional competitive advantages of […]
OSS / BSS security getting a little cloudy
“Many systems are moving beyond simple virtualization and are being run on dynamic private or even public clouds. CSPs will migrate many to hybrid clouds because of concerns about data security and regulations on where data are stored and processed. We believe that over the next 15 years, nearly all software systems will migrate to […]
The Goldilocks OSS story
We all know the story of Goldilocks and the Three Bears where Goldilocks chooses the option that’s not too heavy, not too light, but just right. The same model applies to OSS – finding / building a solution that’s not too heavy, not too light, but just right. To be honest, we probably tend to […]
Training network engineers to code, not vice versa
Did any of you read the Light Reading link in yesterday’s post about Google creating automated network operations services? If you haven’t, it’s well worth a read. If you did, then you may’ve also noticed a reference to Finland’s Elisa selling its automation smarts to other telcos. This is another interesting business model disruption for […]
Automated Network Operations as a Service (ANOaaS)
“Google has started applying its artificial intelligence (AI) expertise to network operations and expects to make its tools available to companies building virtual networks on its global cloud platform. That could be a troubling sign for network technology vendors such as Ericsson AB (Nasdaq: ERIC), Huawei Technologies Co. Ltd. and Nokia Corp. (NYSE: NOK), which […]
Networks lead. OSS are an afterthought. Time for a change?
In a recent post, we described how changing conditions in networks (eg topologies, technologies, etc) cause us to reconsider our OSS. Networks always lead and OSS (or any form of network management including EMS/NMS) is always an afterthought. Often a distant afterthought. But what if we spun this around? What if OSS initiated change in […]
Designing OSS to cope with greater transience
“There are three broad models of networking in use today. The first is the adaptive model where devices exchange peer information to discover routes and destinations. This is how IP networks, including the Internet, work. The second is the static model where destinations and pathways (routes) are explicitly defined in a tabular way, and the […]
Is your data AI-ready (part 2)
Further to yesterday’s post that posed the question about whether your data was AI ready for virtualised network assurance use cases, I thought I’d raise a few more notes. The two reasons posed were: Our data sets haven’t had time to collect much elastic / dynamic network data yet Our data is riddled with human-generated […]