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SIMPLIFYING YOUR OSS ACTIONS

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Telecom Product & Service Mapping Guide (with 80+ Service Types)
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Mastering Your OSS – Operational Support System Implementation Tips and Techniques
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Digital Transformation: Simplified
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Autonomous Networking and AI Strategy & Transformation Guide
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Recent Insights for You
AI
Ryan

Shadow AI is Coming: Build the Foundations before it Fragments

Across this series, we've looked at fragmented AI investment, the rush to launch AI projects, the AI dependence on OSS and BSS, and the need for combined planning as more autonomous systems begin to interact. We've discussed coherent planning a lot throughout the series, which raises two obvious questions: If coherence matters this much, does everything need to be centrally controlled? How could - and should…

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09/10/2026 No Comments

AI is Overheating: It has a Thermostat Problem

So far in this series, we've looked at fragmented AI investment (shadow AI), the rush to get involved in AI, and what happens when those AI initiatives start depending on the OSS and BSS environment. But there's another "coherence" challenge as we move from AI that recommends (humans in the loop) to AI that acts (closed-loop). What happens when multiple intelligent systems are all making seemingly…

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08/10/2026 No Comments

Eventually, Every Telco AI Project Becomes an OSS/BSS Project

In the first two articles in this "Shadow AI" series, we looked at two problems: fragmented AI investment and the rush across organisations to get involved in AI before they feel left behind. Both are exciting and create plenty of activity. But sooner or later, it's almost inevitable that the AI activity will to connect to the systems that actually run the telco - the OSS…

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07/10/2026 No Comments
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Testimonials

What clients have said about Passionate About OSS

Ashley Neale
VP, Speedcast
Over a number of months Passionate About OSS (PAOSS) consulted to us and our customer, assisting our successful award of an over AU$100M project. I’m a huge fan of PAOSS and their ability to relate the complexity of OSS to a layman and, importantly, the value to a user
TM Forum
Outstanding Contributor Award precis
Ryan’s exemplary contribution to the End-to-end Open Digital Architecture program has led to the creation of TM Forum’s guidebook “Transformation Project Framework,” which provides TM Forum members with a revolutionary framework for transformation projects.... He is a listener, innovator, and excellent leader
Tony Kalcina
CEO Clarity International
Ryan of Passionate About OSS was instrumental in delivering the Clarity OSS to many of our tier-one carrier clients across a 5 year span
Steven Cocchiarella
Director, Smithville Fiber
Ryan knows how to prioritize a complex project in a way that maximizes ROI because he not only understands the technology challenges but also how to align technology to business strategy.
Max Higgins
Business Unit Manager
Ryan helped us to develop a 5-year roadmap for the transformation for the OSS Business Unit. The Roadmap evaluated products, resources, technologies, processes, partnerships and funding models. This also laid out a vision for us to follow as well as a sequence of priorities over the 5-year timeframe. From a senior management and team perspective this was an invaluable exercise
Owen Tracey
Partner, Kearney
We engaged PAOSS for their deep subject matter expertise in OSS, networks and telco operations. We were delighted with the way PAOSS worked with, and seamlessly supplemented, our team of experts.

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