
OSS Sandpit – Assurance Module: From Alarm to Customer Impact
Every NOC has lived this moment. The alarm list lights up, dozens of red rows appear at once, and the first question from the duty manager isn't "what broke?" It's "who's affected, and how bad is it?" This article provides a walkthrough of the Assurance module of our Personal OSS Sandpit Project, which sets out to answer that question. The Assurance module refers to the "Real-time"…
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