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SIMPLIFYING YOUR OSS

For OSS Buyers (Network Operators, Utilities, Carriers)
Let us help you find and implement the best-fit OSS product / vendor / solution for your needs.
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For OSS Sellers (Vendors)
Let us help you stand out in a competitive market – for an offer, marketing collateral, product road-map, or business case.
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For OSS Investors (Investment Groups, Vendors)
Let us help connect you to sellers or conduct due diligence on an OSS, whether of a telco, an OSS vendor, or the entire market.
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For OSS Implementers
Let us help you initiate business improvement through a new or transformed OSS.
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For Management Consultants
Let us help you with deep OSS expertise on your next assignment
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For Market Analysts
Let us help provide detailed OSS market awareness on your next assignment
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In an OSS/BSS world of abundant choice and complexity, a real edge belongs to those who make the complex simple.

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OSS/BSS chaos is expensive, but months of analysis won’t fix it

Do you just need implementation blueprints your teams can actually use?
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An Introduction to OSS/BSS (PAOSS-INT-01)
$27.95
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AIOps of the Future: A Definitive Guide (digital whitepaper)
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OSS/BSS Process Mapping Guide (with 50+ Process Maps)
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Recent Insights for You
Implementation
Ryan

I Thought I Knew this Tank: A Story About Software, Goldfish, Ego and Expertise

Two goldfish are dropped into a new tank. One turns to the other and asks, “Do you know how to fire the cannon on this thing?” That single gag captures the moment when what you expected collapses and the script is flipped. It has similarities with what users experience when a software transformation is forced on them - when they're first dropped into the new tank.…

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03/02/2026 No Comments
AI
Ryan

What Happens when a Software Designer Doesn’t Listen?

What happens when a Software Engineer, Enterprise Architect and Network Ops Engineer walk into a bar?..... . You know that head-slap moment when you realise software is more hindrance than help? I had one such experience back in circa 2005, when I watched a genuinely brilliant network ops engineer spend an entire afternoon navigating tools trying to do something he already understood... ...But couldn't. It was…

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26/01/2026 No Comments
Implementation
Ryan

Managing OSS Transformation Risk

A reader of Mastering Your OSS recently reached out to indicate that he found Chapter 7 useful for understanding OSS-related risks and mitigations. He pointed out that this section encourages readers to contact us for a more comprehensive list of risks and risk management strategies. That's right. So here are the top-8 articles/pages on our website that discuss OSS/BSS project risk management: Top 10 OSS project…

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23/01/2026 No Comments
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Testimonials

What clients have said about Passionate About OSS

Ashley Neale
VP, Speedcast
Over a number of months Passionate About OSS (PAOSS) consulted to us and our customer, assisting our successful award of an over AU$100M project. I’m a huge fan of PAOSS and their ability to relate the complexity of OSS to a layman and, importantly, the value to a user
TM Forum
Outstanding Contributor Award precis
Ryan’s exemplary contribution to the End-to-end Open Digital Architecture program has led to the creation of TM Forum’s guidebook “Transformation Project Framework,” which provides TM Forum members with a revolutionary framework for transformation projects.... He is a listener, innovator, and excellent leader
Tony Kalcina
CEO Clarity International
Ryan of Passionate About OSS was instrumental in delivering the Clarity OSS to many of our tier-one carrier clients across a 5 year span
Steven Cocchiarella
Director, Smithville Fiber
Ryan knows how to prioritize a complex project in a way that maximizes ROI because he not only understands the technology challenges but also how to align technology to business strategy.
Max Higgins
Business Unit Manager
Ryan helped us to develop a 5-year roadmap for the transformation for the OSS Business Unit. The Roadmap evaluated products, resources, technologies, processes, partnerships and funding models. This also laid out a vision for us to follow as well as a sequence of priorities over the 5-year timeframe. From a senior management and team perspective this was an invaluable exercise
Owen Tracey
Partner, Kearney
We engaged PAOSS for their deep subject matter expertise in OSS, networks and telco operations. We were delighted with the way PAOSS worked with, and seamlessly supplemented, our team of experts.

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