Entanglement vs Adaptability: The Decisions That Will Define the Future of Telco
For decades, scale gave large telcos purchasing power, infrastructure reach, extensive capability and millions of customers. It became one of the world’s most powerful and durable business models. But scale and complexity has created thousands of dependencies across OSS, BSS, networks, processes, vendors and people. Clay Christensen showed that disruption often begins with something that looks smaller, simpler and even inferior. Incumbents keep serving their best…
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