I’ve been trying to teach my kids a lesson lately that, if I’m honest, I’m probably not succeeding at (yet). Recently, it struck me that the same lesson explains an uncomfortable amount about the state of OSS and telco too. And if the message isn’t working on either, then maybe it’s me who needs to think about it, and act on it, from a different perspective.…
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The previous article highlighted how my chiropractor taught me something I didn’t realise about telecoms. It then triggered another image in my head (the first diagram below), which we'll discuss shortly. We’re getting increasingly good at building digital representations (digital twins) of networks for assurance and AIOps. We can stitch together the various pieces of a network. Devices, topology, links, resources, etc. But a telco ecosystem…
Read More »Telco orders are a lot like falling in love. But, just like a Hollywood rom-com, there are always hilarious twists, awkward misunderstandings, hot exes and unexpected baggage along the way. Will this partnership end happily ever after - or in therapy and divorce? Our story begins with two hopeful romantics: the customer and the operator (I'm sure you've met them). The customer’s found someone who seems…
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