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SIMPLIFYING YOUR OSS ACTIONS

For OSS Buyers (Network Operators, Utilities, Carriers)
Let us help you find and implement the best-fit OSS product / vendor / solution for your needs.
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For OSS Sellers (Vendors)
Let us help you stand out in a competitive market – for an offer, marketing collateral, product road-map, or business case.
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For OSS Investors (Investment Groups, Vendors)
Let us help connect you to sellers or conduct due diligence on an OSS, whether of a telco, an OSS vendor, or the entire market.
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For OSS Implementers
Let us help you initiate business improvement through a new or transformed OSS.
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For Management Consultants
Let us help you with deep OSS expertise on your next assignment
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For Market Analysts
Let us help provide detailed OSS market awareness on your next assignment
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Are you facing high-cost, low-clarity decisions in the OSS/BSS domain where speed, confidence and access to hidden market intelligence will materially change your outcomes?

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OSS/BSS chaos is expensive, but months of analysis won’t fix it

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AIOps of the Future: A Definitive Guide (digital whitepaper)
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OSS/BSS Use-Cases
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An Introduction to OSS/BSS (PAOSS-INT-01)
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Mastering Your OSS – Operational Support System Implementation Tips and Techniques
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Recent Insights for You

How to Lose an Order in 10 Days: A ROM-COM (SOM) Story

Telco orders are a lot like falling in love. But, just like a Hollywood rom-com, there are always hilarious twists, awkward misunderstandings, hot exes and unexpected baggage along the way. Will this partnership end happily ever after - or in therapy and divorce? Our story begins with two hopeful romantics: the customer and the operator (I'm sure you've met them). The customer’s found someone who seems…

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11/09/2026 No Comments
AI
Ryan

What my Chiropractor Taught me about the Future of Telco

I recently went to my chiropractor with wrist pain. I assumed it was from years of playing tennis and typing on keyboards. That seemed fairly logical but my assumption was wrong. It didn't take my chiropractor long to identify the source of the problem. Not my wrist, but tightness deep under my pectoral (chest / armpit) muscle was the referral point. A deep (and painful) manipulation…

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09/09/2026 No Comments
AI
Ryan

The 12 Core Principles that Explain almost Everything in OSS

One of my favourite OSS books, that isn't an OSS book at all, is Insanely Simple: The Obsession That Drives Apple’s Success by Ken Segall Ken worked alongside Steve Jobs in the early days of Apple and cites many of the principles that drove its success. That triggered a thought: What are the core principles that underpin OSS/BSS? In most industries, including OSS, there are a million…

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01/09/2026 No Comments
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Testimonials

What clients have said about Passionate About OSS

Ashley Neale
VP, Speedcast
Over a number of months Passionate About OSS (PAOSS) consulted to us and our customer, assisting our successful award of an over AU$100M project. I’m a huge fan of PAOSS and their ability to relate the complexity of OSS to a layman and, importantly, the value to a user
TM Forum
Outstanding Contributor Award precis
Ryan’s exemplary contribution to the End-to-end Open Digital Architecture program has led to the creation of TM Forum’s guidebook “Transformation Project Framework,” which provides TM Forum members with a revolutionary framework for transformation projects.... He is a listener, innovator, and excellent leader
Tony Kalcina
CEO Clarity International
Ryan of Passionate About OSS was instrumental in delivering the Clarity OSS to many of our tier-one carrier clients across a 5 year span
Steven Cocchiarella
Director, Smithville Fiber
Ryan knows how to prioritize a complex project in a way that maximizes ROI because he not only understands the technology challenges but also how to align technology to business strategy.
Max Higgins
Business Unit Manager
Ryan helped us to develop a 5-year roadmap for the transformation for the OSS Business Unit. The Roadmap evaluated products, resources, technologies, processes, partnerships and funding models. This also laid out a vision for us to follow as well as a sequence of priorities over the 5-year timeframe. From a senior management and team perspective this was an invaluable exercise
Owen Tracey
Partner, Kearney
We engaged PAOSS for their deep subject matter expertise in OSS, networks and telco operations. We were delighted with the way PAOSS worked with, and seamlessly supplemented, our team of experts.

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