Are you wondering who uses OSS/BSS tools and what types of activities they perform with these tools?
Download this spreadsheet for a starter list (yes, it’s just a starter list, but contains over 70 personas and nearly 700 use-cases, which goes to show just how comprehensive OSS/BSS solutions really are).
If you’d like a more comprehensive list for your specific product, client, etc, leave us a note and we’d be delighted to discuss with you further.
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This spreadsheet provides you with a list of:
These lists will provide you with a high-level (but not exhaustive) list of use-cases as they relate to the many types of people who interact with OSS/BSS solutions.
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Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
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