CSG International Extends Relationship with Charter Communications for Five Years.
CSG Systems International announced that it has extended its relationship with Charter Communications, a leading broadband provider and the nation’s fourth largest cable provider, to provide residential billing and customer care services through December 31, 2019.
Currently, CSG provides its end-to-end, pre-integrated customer care and billing solution for all of Charter’s existing residential customers. The extended five-year contract provides the framework for Charter to consolidate additional customers that it may gain through acquisition activities onto CSG’s billing solution. Charter will also deploy elements of the new CSG Ascendon® platform to better manage customer profiles, preferences, and interactions.
If you’re a technologist (eg enterprise architect, developer, BA, tech PM, CTO, etc) who has been tasked with implementing significant technological and business transformation in
We’ve embarked on a journey of trying to plan for the future of OSS/BSS, not by predicting the future, but by seeking ways to be
Over the years, I’ve often referred to The Corkscrew Analogy or Momentum Spiral to describe a mindset of incremental improvement that’s needed to keep an
We’ve embarked on a journey of trying to plan for the future of OSS/BSS, not by predicting the future, but by seeking ways to be
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
