Telenor Norway selects TCS
Telenor Norway has selected Tata Consultancy Services Ltd (TCS) as its partner to modernize and simplify the fixed network operations. The goal is to improve customer experience through reduced complexity and faster deliveries. Telenor Norway has launched a long-term effort to modernize and simplify products, processes and related IT systems in the fixed area. On […]
OSS Epiphanies
“Solving a problem with insight is fundamentally different from solving a problem analytically. There really are different brain mechanisms involved.” John Kounios in this article on the WSJ. I love reading articles such as the one above, gaining a better understanding of how our brains function and how to prime them for greater results for […]
No laughing please
“A worker named John Gallo was discharged after a “spotter” caught him “smiling” with co-workers after being warned earlier about “laughing with the other fellows.”” Steven Watts in “The People’s Tycoon.” This quote relates to Henry Ford’s policy of allowing no laughing, talking or smiling on his assembly lines from his belief that these distractions […]
Menatelecom selects Elitecore
Elitecore enables Menatelecom to offer the first Nationwide 4G/LTE service in the kingdom of Bahrain. Elitecore Technologies announced that its LTE revenue and customer management platform has successfully enabled Menatelecom, Bahrain to implement its LTE Network roll-out in coexistence with its ongoing WiMAX Network. Supporting up to 200,000 subscribers, Elitecore platform has supported complete WiMAX-to-LTE […]
Do you need a Solutions Integrator
“When integrators bid on a deal, deployment [using an ALF] tool will be easier because you’re not tied to any proprietary standard..” Kevin Parker. Mikey, a reader of PAOSS, recently asked a great set of questions, as follows: “What do you think are the biggest challenges in a multi-vendor OSS. More importantly, did you see […]
Shackleton the OSS explorer
“Superhuman effort isn’t worth a damn unless it achieves results.” Sir Ernest Shackleton. Whilst doing some other research, I just stumbled upon this job advertisement placed by Sir Ernest Shackleton* It seems that he was involved in OSS implementations as well as polar explorations! 🙂 PS. If you don’t know who Sir Ernest Shackleton was, […]
The Ebbinghaus forgetting curve
“[Hermann Ebbinghaus’s] forgetting curve describes the exponential loss of information that one has learned. The sharpest decline occurs in the first twenty minutes and the decay is significant through the first hour. The curve levels off after about one day.” Wikipedia. As discussed in Ted Gannan’s recent blog, “Job-related training is an exercise in helping […]
Redknee receives Tier 1 Operator order
Redknee Receives $9 Million Dollar Order from Tier 1 Operator in Asia Pacific. Redknee Solutions Inc. announced that a leading communications service provider (CSP) in Asia Pacific has signed a $9 million dollar agreement with Redknee to increase its software licenses, services and support. The increase is part of the CSP’s strategy to support the […]
Zain selects Nokia OSS
Nokia helps Zain Kuwait simplify operations through complete OSS transformation. Zain Kuwait is taking a significant step toward the complete transformation of its operations support systems (OSS) to become more customer-centric. To achieve this, the operator has commissioned Nokia to deploy its unique OSS portfolio using its comprehensive services. These will enable the operator to […]
Telekom Malaysia selects Accenture
Accenture Helps Telekom Malaysia Transform Its Delivery of Data Services to Enterprises. Accenture has helped Telekom Malaysia Berhad (TM), the nation’s largest integrated communications solutions provider, transform its delivery of data services for enterprises with the implementation of support systems for TM’s Internet Protocol Virtual Private Network (IPVPN) capabilities. Leveraging Accenture’s systems integration capabilities, both […]
Product and Service Lifecycle Management
“Life is full of surprises and serendipity. Being open to unexpected turns in the road is an important part of success. If you try to plan every step, you may miss those wonderful twists and turns.” Condoleeza Rice. Product and Service Lifecycle Management (PSLM) can be a key differentiator* for competing CSPs. In turn, the […]
Yay! 100+ countries
Yay! I just did a check on my analytics page and noticed that people from more than 100 countries have now visited PassionateAboutOSS.com. Thanks one and all!
Cisco to acquire Tail-f
Cisco Announces Intent to Acquire Tail-f — Acquisition Advances Cisco’s Cloud Virtualization Portfolio with Industry-Leading Network Service Orchestration Technology. Cisco announced its intent to acquire privately held Tail-f Systems, a leader in multi-vendor network service orchestration solutions for traditional and virtualized networks. Tail-f’s products help service providers and enterprise IT organizations easily and cost-effectively implement […]
Workflow engines
“While humans are not good at processing systems models, we are much better at analysing and designing them. This leads to a natural human-computer partnership.” Mark Zangari. In yesterday’s blog we discussed a lecture by Mark Zangari about Decision Support Systems (DSS). Mark’s quote above is a really interesting one in the context of CSP […]
Decision Support System (DSS) efficiencies
“Unlike data, there is little mainstream computerised support for modelling and analysing systems.” Mark Zangari in his lecture to San Francisco Uni. As Mark Zangari points out, there are many different tools for assisting our brains to process data (who could’ve missed all the hype about Big Data tools for example or Business Intelligence or […]
Wireless – video combo
“…if you are a mobile network operator today, shouldn’t you focus your energy on what is the largest and fastest growing service on your network, which happens to not be profitable? 85% of the video traffic is OTT and you get little revenue from that. You are struggling to deliver an acceptable video quality for […]
The crossword analogy
“The nice thing about doing a crossword puzzle is, you know there is a solution.” Stephen Sondheim. I won’t for one moment try to convince you that there is a single right answer to your OSS puzzle like there is for crosswords as Stephen Sondheim suggests. Nothing could be further from the truth. There are […]
Context sensitive help (CSH)
“We cannot teach people anything; we can only help them discover it within themselves.” Galileo Galilei. When you’re a network operator who is following a workflow to do a particular task, it’s quite likely that you’ll use one or more tools in a suite that includes OSS, BSS, NMS, EMS and more. Of the workflows […]
Sri Lanka Telecom upgrades to NetCracker
Sri Lanka Telecom Upgrades to NetCracker’s Digital Business Platform. NetCracker Technology announced that Sri Lanka Telecom (SLT) has chosen to upgrade its existing NetCracker billing and mediation environment to NetCracker’s next-generation billing, rating and active mediation solutions. Sri Lanka Telecom is Sri Lanka’s national ICT solutions provider and leading broadband and backbone infrastructure service provider. […]
Sprint chooses ItsOn
Sprint to Use ItsOn Smart Services Platform. ItsOn Inc. announced that Sprint will use the ItsOn Smart Services Platform to enhance Sprint’s mobile network capabilities and enable new types of mobile services. The multi-year agreement provides Sprint with the ability to design and implement granular service policy control for various data, text and voice services […]