The Law of Significance in OSS

“For the person trying to do everything alone, the game really is over. If you want to do something big, you must link up with others. One is too small a number to achieve greatness. That’s the Law of Significance.” John C Maxwell. In the past, national telcos have been able to achieve greatness alone […]

Augmenting our OSS brains

“…the program “The Brain,” in which Dr David Eagleman, neuroscientist, NYT bestselling author and Guggenheim Fellow shared a fascinating but little known secret…our brains are specifically designed so that we learn on the job – by doing. Dr Eagleman explained that this is why human babies do not have anywhere near the survival skills possessed […]

Self-service analytics

“For many, the idea of self-service business intelligence, where IT opens up a small menu of capabilities for employees, has not yet produced its promised benefits despite having been around for a few years. It is clearly an improvement on the traditional, IT-run report factory, but it is still too limiting to satisfy people’s ever-growing […]

Creating OSS differentiation

“It’s astounding to see the huge range of products and services that are becoming commoditized. Consumers can’t see differences between major brands in most categories, and as a result, many are buying based on price. If companies want to increase their margins — maybe even survive — they must learn how to develop value-add brands […]

Precognitive OSS

Late last week we borrowed from Ben Evan’s three classes of search/discovery to look into what the future holds for OSS. There is giving you what you already know you want (Amazon, Google) There is working out what you want (Amazon and Google’s aspiration) And then there is suggesting what you might want (Heywood Hill). […]

Precognition – suggesting what you might want

There is giving you what you already know you want (Amazon, Google) There is working out what you want (Amazon and Google’s aspiration) And then there is suggesting what you might want (Heywood Hill). Benedict Evans here. The quote above comes from Benedict Evans’ blog, “Search, discovery and marketing,” which I also quoted in yesterday’s blog, […]

How big is too big for OSS?

“This sounds like a joke now – “there was a website that listed every single website that there was”. Yahoo actually worked pretty well when there were 20,000 websites, just as a book shop with 20,000 titles works pretty well. But the Yahoo directory peaked at 3.2m sites and at that that point it definitely […]

Swipe files and knowledge bases

“A swipe file is a collection of tested and proven advertising and sales letters. Keeping a swipe file (templates) is a common practice used by advertising copywriters and creative directors as a ready reference of ideas for projects. Copywriters are not the only ones who can benefit from having a swipe file.” Wikipedia. Do you […]

Failure analyses

Many operators have a dilemma on their hands. To find the lead indicators of network failures requires analysis of events leading up to the failure. But many operators are so snowed under that they are too busy rectifying the network to have time to analyse the causes. Not only that, but many actually rely on […]

Irrelevance

“I have been harping on for years – many years – that the terms BSS and OSS are defunct and should be replaced with something far more generic like MMB: Money Making Bits. You may laugh, but BSS (business support systems) and OSS (operational support systems) are leftovers from a bygone era when communications service […]

Huawei’s strategic open source play

“The knee-jerk reaction to open source is… well, it’s free. But it’s not that simple. Companies can craft strategic open source projects that complement and enhance and build momentum behind its own products. Huawei has been clear that this is part of its strategy.” Scott Raynovich here on SDx Central. Scott’s report goes on to […]

Do you know what you’re missing?

Each subsequent step northbound in the conceptual diagram below does the same thing: It abstracts (vertical) – it only performs a sub-set of the lower layer’s functionality It connects (horizontal) – it performs the task of connecting and managing a larger number of network elements than the lower layer So an OSS, will never (almost never?) replace the […]

Test harnesses

“With everything going towards continuous delivery, ironic how you don’t see any unit test apparatus in the products. Even the new stuff. Asking for a Unit test harness is like asking for an Audi engine in a Chevy truck.” Douglas Stevenson. Great call-out here from Dougie in a comment about why Network Engineers don’t trust […]

Augmented Reality meets Decision Support

In yesterday’s post we discussed how Virtual Reality (VR) can be utilised in OSS. Today we look at how OSS and Augmented Reality (AR) to be further augmented with decision support systems to help OSS operators. As a starting point for this exercise, we have to think about what OSS situations have a spatial reality […]

Virtual Reality meets Decision Support

Have you noticed that Augmented Reality / Virtual Reality seem to be the next big thing lately? Whilst the concept has been around for years, it seems to be trending strongly this year, perhaps because applications are starting to make use of recent technology advances. So where do these technologies fit into the future of […]

Statistical Exception Detection System (SEDS)

One of the many features of OSS is that they’re great at monitoring network performance and alerting operators of any threshold breaches. Initially these thresholds were static. For example if the CPU utilisation on a router goes above x% then an alert gets raised. But this technique has flaws in that there might be recurring […]

IT vs OT tensions

I’m currently working on an assignment where many of the client’s customers seem to have real power struggle going on between the IT (Information Technology) and OT (Operational Technologies). Nothing unusual there. IP networks are already shifting the balance of power further towards IT. Network virtualisation is likely to tip the scales even further in […]

Looking to OSS’s flying cars

Earlier this week we discussed how Peter Thiel’s statement, “We wanted flying cars, instead we got 140 characters,” and how it related to the world of OSS. One of Peter’s ventures is the Founders Fund, a venture capital firm investing in smart people solving the world’s difficult problems. The Founders Fund Manifesto is an inspirational […]

We wanted flying cars

“We wanted flying cars, instead we got 140 characters.” Peter Thiel. This meme speaks of the innovation occurring in the world of technology. It seems that we are making fewer major innovations (flying cars) compared with the world-changing innovations that are really only minor in terms of technological breakthroughs (like Twitter’s 140 characters). When reading, […]

Getting up to speed on OSS

“In five years a new employee is going to walk in for her first day, sit down in front of a screen (or HUD) and say, “Alexa, show me the org, how it’s changed in the last 6 months, how it works, and where I can help.” And then the screen (and her eyes) are going to […]