Digital innovation practices
“Gartner’s 2016 CIO Survey revealed five key innovation practices that deliver the highest improvement in digital performance: Crowdsourcing, Different metrics, Formal innovation management and work with Startups. Nevertheless according to the same survey, CIOs also indicated that these five innovation were the least used.” Sebastian Barros here. I suspect these CIO findings are also mirrored in the OSS industry. How many […]
Small-grids rely on APIs
“The telco’s strategy encompasses three broad categories of APIs, each of which targets a different audience: – Private, internal APIs accessible exclusively to Telstra’s developers; – External, public APIs, that are available for use by third-party developers; and – APIs intended for use by Telstra’s partners. “Each one of these has a different value to […]
Small-grid OSS business model
“Companies often see the disruptive forces affecting their industry. They frequently divert sufficient resources to participate in emerging markets. Their failure is usually an inability to truly embrace the new business models the disruptive change opens up. Kodak created a digital camera, invested in the technology, and even understood that photos would be shared online. […]
Spectacular success – wrong conclusions
“Spectacular success doesn’t lead to deep introspection, which in turn leads to wrong conclusions. You see this all the time, right? Successful companies draw conclusions about how smart and good they are, and then a significant number of them fall off the cliff because they drew the wrong conclusions.” Ed Catmull (of Pixar) here. The […]
A collaborative style of solution design
Early in my (pre-OSS) career I noticed that I had a different approach to designing solutions than most of my colleagues. My colleagues, when given an assignment, would tend to disappear into their office cubicles and prepare a solution in isolation, before asking for a review (for quality assurance purposes) once their solution was all […]
Data Bridge – Flexible data models
OSS tend to be created with CSPs in mind. But that’s a small market. If we extend the data model to open it up to fit the data collection requirements of any organisation that relies on a network then we open up OSS to a much broader market. I call this style of OSS the […]
Not just orchestration but more orchestratable
“The utter complexity of huge, standardized software systems also explains the death of big software. Enormous whole-company projects are often beyond the capabilities of even the most experienced project and program managers – especially when there’s never 100% consensus about the need for such a draconian project in the first place. The cloud has also […]
Blockchain opportunities in telco
Thought you might like this graphic from AnalysisMason. The opportunities in OSS / BSS have their own list of corresponding opportunities. You can find a few thoughts here.
An OSS voice interaction notation
“Humans can speak 150 vs. type 40 words per minute, on average..” Kleiner Perkins’ Internet Trends 2016. The latest Mary Meeker report (ie the link above) provides some interesting insights, as usual. One of them is the reference to voice becoming a much more significant computing interaction mechanism – evolving from keyboards to microphones and […]
The cherry on top
Last week we ran a series of blogs about what the OSS of the future is going to look like. It’s going to be simple, not cluttered. It’s going to provide answers, not just reams of information. It’s going to allow operators to throw questions at it, in natural speech. It may even provide you […]
Festina lente OSS
The picture you see below is of a coin minted by Roman Emperor Titus. It is the visualisation of the oxymoron of Festina Lente, or hasten slowly, where dolphins were known for their speed and the anchor for its stability. In terms of OSS, this is mirrored in the dichotomy of the speed of change […]
Answers, not information
Just thinking about yesterday’s blog (about how OSS will become Whole of Business Support Systems and what impact that will have on the UI) when something quite simple dawned on me… In most cases, OSS should be designed to provide answers, not just information. But in most cases today, the opposite is true. We have […]
A new style of OSS GUI
In yesterday’s blog, we discussed how the OSS of the future will not just be Operational support systems, instead being Whole of Business support systems (WOBSS?? :)). Anyway, we also discussed that to be relevant to the whole of business, our tools will need to provide: A context that is relevant to the operator (who […]
How to increase cross-department OSS relevance
“So if an OSS is the glue that allows a modern digital business to communicate, derive cross-department insights and deliver operational efficiencies, does having the “Operational” in OSS actually constrain our thinking into what our tools can actually be… MUST actually be?” Friday’s PAOSS post. So if the statement above is true, and we are […]
Just being the glue
Last week we discussed whether big OSS was losing relevance and our tools are just operational support systems (little oss). I firmly believe that the future for OSS, a future that already exists in some organisations, is for OSS to produce relevant insights and efficiency far beyond just operational teams. They need to be relevant […]
Smart contracts to get things done
“Smart contracts are computer protocols that facilitate, verify, or enforce the negotiation or performance of a contract, or that make a contractual clause unnecessary. Smart contracts usually also have a user interface and often emulate the logic of contractual clauses. Proponents of smart contracts claim that many kinds of contractual clauses may thus be made […]
The Law of Significance in OSS
“For the person trying to do everything alone, the game really is over. If you want to do something big, you must link up with others. One is too small a number to achieve greatness. That’s the Law of Significance.” John C Maxwell. In the past, national telcos have been able to achieve greatness alone […]
Augmenting our OSS brains
“…the program “The Brain,” in which Dr David Eagleman, neuroscientist, NYT bestselling author and Guggenheim Fellow shared a fascinating but little known secret…our brains are specifically designed so that we learn on the job – by doing. Dr Eagleman explained that this is why human babies do not have anywhere near the survival skills possessed […]
Creating OSS differentiation
“It’s astounding to see the huge range of products and services that are becoming commoditized. Consumers can’t see differences between major brands in most categories, and as a result, many are buying based on price. If companies want to increase their margins — maybe even survive — they must learn how to develop value-add brands […]
Precognitive OSS
Late last week we borrowed from Ben Evan’s three classes of search/discovery to look into what the future holds for OSS. There is giving you what you already know you want (Amazon, Google) There is working out what you want (Amazon and Google’s aspiration) And then there is suggesting what you might want (Heywood Hill). […]