Minimise the tentacles on the OctopOSS. Keep it simple
“The best way to systematize your business is to first do each job yourself. Find the best or preferred way to do each task, and create a system for doing it that way that is easy to follow. Repeat this process for every function of your business until every part is systematized..” Michael Gerber. The […]
“The smart way to optimise infrastructure is to incorporate optimality into the design.” Geoff Prince. In a recent presentation by Mike Quigley, NBN Co’s departing CEO, he mentioned that OSS/BSS gave him his biggest nightmares. One of the NBN Co’s other significant problems he mentioned was the preparation of designs to service every home in Australia […]
“Multi-Technology Operations System Interface (MTOSI) is a standard for implementing interfaces between OSSs. Service providers (carriers) use multiple Operational Support Systems (OSS) to manage complex networks. Since the various parts of the network must interact, so must the OSSs. It is standardized by the Telemanagement Forum (TM Forum). The TMF Frameworx provides a set of […]
“The industry talks a lot about the network data plane and the network control plane, but it tends to hand wave over the management plane in SDN. The management plane is extremely important, however, because it defines how services and applications are orchestrated. In order to run a large infrastructure, you need abstraction. In order […]
“Spend 70 percent of your time on the core business, 20 percent on related projects, and 10 percent on unrelated new businesses.” Attributed to Eric Schmidt here on CNN.com. Yesterday we spoke of the 70/20/10 Learning Model. Today we apply the same ratio, but this time it relates the the principle used by Eric Schmidt […]
“Turns out that most of us don’t like losing. In fact, it’s what the academics call loss aversion. We feel the pain of loss more acutely than we feel the pleasure of gain. In other words, we may like to win, but we hate to lose.” Carl Richards here on NYTimes. If you’ve ever worked […]
“It started with ‘What incredible benefits can we give to the customer…Where can we take the customer?’ Not starting with ‘Let’s sit down with the engineers and figure out what awesome technology we have and how we’re going to market that.’” Steve Jobs. Do you exactly know who uses your OSS (not which customers, but […]
“I first met him… at a dinner my mother had put together. On my way there, I thought, ‘Why would I want to meet this guy who picks stocks?’ I thought he just used various market-related things—like volume, or how the price had changed over time—to make his decisions. But when we started talking that […]
“If there is to be reconciliation, first there must be truth.” Timothy B. Tyson. There are two main categories of billing: Metering Charging In the case of metering, this is the measurement of actual usage of communication services. An example would be the flagfall upon setup of a telephone call and an additional cost per […]
“Action and reaction, ebb and flow, trial and error, change – this is the rhythm of living.” Bruce Barton. I have a really left-field idea to run past you today. I’d love your thoughts about its feasibility (or lack of!). During a major incident (eg alarm storm, security attack, etc) your network health visualisation tools […]
“In the struggle between capital and labor, more often than not capital has won, because the real source of value for most companies has historically been the hard assets that they owned and controlled.” James Surowiecki. Yesterday we spoke of the different types of interface “objects” such as probes, robots, MDDs (Mediation Device Drivers), etc […]
“If the “best of breed” solutions are all very “different” there may be a great deal of training and overhead that may not be there if they are all from a smaller set of vendors with a similar “technology”.” Richard Bragg. During a recent LinkedIn Group discussion about the comparisons of Best-of-breed versus single-vendor OSS […]
“Regression testing means re-testing an application after its code has been modified to verify that it still functions correctly. Regression testing consists of re-running existing test cases and checking that code changes did not break any previously working functions, inadvertently introduce errors or cause earlier fixed issues to reappear. These test cases should be run […]
“What would we expect to find if we examined the brain scans of people with high versus average IQ scores? We might picture the active brain of an Einstein as a hotbed of smoldering colors ”but we’d be wrong. Neurologist Richard Restak summarized a UCLA study that compared individuals with high IQs to those with […]
“[Hermann Ebbinghaus’s] forgetting curve describes the exponential loss of information that one has learned. The sharpest decline occurs in the first twenty minutes and the decay is significant through the first hour. The curve levels off after about one day.” Wikipedia. As discussed in Ted Gannan’s recent blog, “Job-related training is an exercise in helping […]
“Life is full of surprises and serendipity. Being open to unexpected turns in the road is an important part of success. If you try to plan every step, you may miss those wonderful twists and turns.” Condoleeza Rice. Product and Service Lifecycle Management (PSLM) can be a key differentiator* for competing CSPs. In turn, the […]
“The nice thing about doing a crossword puzzle is, you know there is a solution.” Stephen Sondheim. I won’t for one moment try to convince you that there is a single right answer to your OSS puzzle like there is for crosswords as Stephen Sondheim suggests. Nothing could be further from the truth. There are […]
“We cannot teach people anything; we can only help them discover it within themselves.” Galileo Galilei. When you’re a network operator who is following a workflow to do a particular task, it’s quite likely that you’ll use one or more tools in a suite that includes OSS, BSS, NMS, EMS and more. Of the workflows […]
“APIs are everywhere today and can be a great building block of modern applications. But all too often APIs are not truly great. Rather than love your API, developers curse it.” John Musser in relation to this slide deck. Yesterday’s post was about the importance of having an API that’s easy to integrate with for […]
“Remember: An API is a journey, not a destination” John Musser in this slide-deck entitled “Ten Reasons Developers Hate Your API“. API (Application Programming Interface) are the mechanisms for getting data into and out of your OSS. Since an OSS doesn’t do anything useful without data, APIs are effectively the life-blood of an OSS. Yet, […]
