Complex management of virtualised networks
“…the SDN idea is to separate out the control functions of the network into a cloud-like management layer leaving network elements in a data-forwarding layer. This means the smart component of networks can be made more efficient and less expensive by making use of the concepts of abstraction, modularity and virtualization that are already common […]
MTBF for virtualised networks
“Under certain engineering assumptions … the failure rate for a complex system is simply the sum of the individual failure rates of its components, as long as the units are consistent, e.g. failures per million hours. This permits testing of individual components or subsystems, whose failure rates are then added to obtain the total system […]
DCIM Opportunities
“The growth rate of DCIM far outstrips that for the datacenter equipment industries and for the enterprise IT segment as a whole; however, the actual numbers are still small compared with other categories of enterprise software (such as IT service management, ERP, databases or security). Nevertheless, the DCIM market is proving attractive to some big […]
Pieces of the provisioning puzzle
“The art of simplicity is a puzzle of complexity.” Douglas Horton. Consolidated service orchestration requires you to solve the puzzle of complexity and deliver a wonderfully simple, repeatable engine for your operations team. It looks simple and it sounds simple, but the following list provides just a handful of the pre-requisite tasks you’ll need to […]
The two most common OSS tools
“John D. Rockefeller wanted to dominate oil, but Microsoft wants it all, you name it: cable, media, banking, car dealerships.” Ralph Nader. As a friend of mine often says, “the two most commonly used OSS tools are Microsoft Excel 2007 and 2010.” Whether it’s design packs, address management, joint/splice schedules, asset lists, etc, etc, etc, […]
A user interface is like a joke…
“A user interface is like a joke. If you have to explain it, it’s not that good.” StartupVitamins. Very funny! I’ve seen lots of OSS interfaces that are like a joke. Some funny. Some not so funny. In general, OSS interfaces need more explaining than they should. In part that comes from interfacing with complex […]
International mergers
“The world’s telecommunications market with its national fiefdoms, loose market deregulation, over-bearing government regulation and occasional fierce competition lends itself to M&A as a means of growing, and sometimes sustaining revenues, by accessing new markets. Whilst telcos still have cash they are better positioned to buy in foreign markets as their own markets may see […]
OSS Supply chain – Shift No. 6
“Shift No. 6: From Mass-Market Supply to Tailored Offerings. OLD QUESTION: How should we organise our company’s operations to serve the mass market efficiently while offering customised products? NEW QUESTION: How should we organise the supply chain to serve each customer or segment uniquely and provide a tailored customer experience?” Laura Ross Kopczak and M. […]
Backtracking
“Social TV app Zeebox (recently rebranded as Beamly) thought it was doing the right thing by moving from a tabbed interface to a navigation drawer, but the results were catastrophic — customer engagement dropped by half! Zeebox scrambled to issue an update that restored the tabbed UI. A second attempt proved equally disastrous. What started […]
The Lego analogy
“Its supply chains were long and expensive – at one stage with 11,000 contractors Lego had more suppliers than Boeing used to build its aircraft! And its product development had become increasingly complex, with many product ranges involving such a wide range of choice – for example the Pirate figures had no less than 10 […]
Virtual workflows
“The best way to systematize your business is to first do each job yourself. Find the best or preferred way to do each task, and create a system for doing it that way that is easy to follow. Repeat this process for every function of your business until every part is systematized..” Michael Gerber. The […]
Automated network design
“The smart way to optimise infrastructure is to incorporate optimality into the design.” Geoff Prince. In a recent presentation by Mike Quigley, NBN Co’s departing CEO, he mentioned that OSS/BSS gave him his biggest nightmares. One of the NBN Co’s other significant problems he mentioned was the preparation of designs to service every home in Australia […]
Multi-Technology Operations Systems Interface (MTOSI)
“Multi-Technology Operations System Interface (MTOSI) is a standard for implementing interfaces between OSSs. Service providers (carriers) use multiple Operational Support Systems (OSS) to manage complex networks. Since the various parts of the network must interact, so must the OSSs. It is standardized by the Telemanagement Forum (TM Forum). The TMF Frameworx provides a set of […]
Google to release SDN management model
“The industry talks a lot about the network data plane and the network control plane, but it tends to hand wave over the management plane in SDN. The management plane is extremely important, however, because it defines how services and applications are orchestrated. In order to run a large infrastructure, you need abstraction. In order […]
The 70/20/10 Innovation Model
“Spend 70 percent of your time on the core business, 20 percent on related projects, and 10 percent on unrelated new businesses.” Attributed to Eric Schmidt here on CNN.com. Yesterday we spoke of the 70/20/10 Learning Model. Today we apply the same ratio, but this time it relates the the principle used by Eric Schmidt […]
Is loss aversion alive in OSS?
“Turns out that most of us don’t like losing. In fact, it’s what the academics call loss aversion. We feel the pain of loss more acutely than we feel the pleasure of gain. In other words, we may like to win, but we hate to lose.” Carl Richards here on NYTimes. If you’ve ever worked […]
Simplifying OSS innovations
“It started with ‘What incredible benefits can we give to the customer…Where can we take the customer?’ Not starting with ‘Let’s sit down with the engineers and figure out what awesome technology we have and how we’re going to market that.’” Steve Jobs. Do you exactly know who uses your OSS (not which customers, but […]
Our profound OSS questions
“I first met him… at a dinner my mother had put together. On my way there, I thought, ‘Why would I want to meet this guy who picks stocks?’ I thought he just used various market-related things—like volume, or how the price had changed over time—to make his decisions. But when we started talking that […]
Reconciling services
“If there is to be reconciliation, first there must be truth.” Timothy B. Tyson. There are two main categories of billing: Metering Charging In the case of metering, this is the measurement of actual usage of communication services. An example would be the flagfall upon setup of a telephone call and an additional cost per […]
Getting your OSS humming
“Action and reaction, ebb and flow, trial and error, change – this is the rhythm of living.” Bruce Barton. I have a really left-field idea to run past you today. I’d love your thoughts about its feasibility (or lack of!). During a major incident (eg alarm storm, security attack, etc) your network health visualisation tools […]