A Complete OSS Re-write (eBook)

In the eyes of many in the communications industry, OSS are a disappointment. Some even believe that the term is no longer relevant because of the associated negative connotations.
OSS (Operational Support Systems) are doing important tasks that significantly benefit the organisations that use them. However, as great as they already are, they still have immense room for improvement.
So what if we were to take a Ctrl-Alt-Delete mindset to OSS and start re-writing it from scratch without the baggage of years worth of product upgrades? What type of changes would you look to make? Evolutionary or revolutionary?
This eBook from 2015 provides a perspective on revisiting OSS.

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