“Employees should never be told to protect valuable assets. If they’re told this, they usually protect an object that may be expensive to replace but is not what creates or could destroy value. How value is created is a business’ most important asset, and that is what people must focus their protection resources on.”
Scott Borg.
For years, OSS have been seen as insurance policies in some circles. This continues to have an element of truth but like many of the other concepts in “Jumping into the explosion,” this perspective is changing with an expectation on OSS to provide greater business benefits and cost justification.
An earlier post provided details about how your OSS could focus on providing greater business value rather than just a technical solution.
Not only does this analysis assist in the planning of future OSS, but it also assists an organisation to identify what is most important to protect, as outlined by Scott Borg in the quote above. Cyber-security experts and OSS experts alike, rarely know how their organisations really generate value, so they don’t know what they have to focus on to enhance or protect that value.
To this end, I see great benefit in the sharing of business insight between senior executive teams, OSS and security teams despite appearing to have mutually exclusive remits at first glance.
Do you know how your organisation creates (or destroys) value?
Have you ever had an OSS or BSS project that’s impacted by poor data quality? The problem of data integrity gets raised on almost every
“One of my favorite things about designing software is designing the defaults. The defaults define the experience for everyone out of the box. And, therefore,
Have you ever been tasked with mapping out the processes for the telco you work for? Either as a way of documenting current state, or
In the last week alone, I’ve had two potent reminders that the world of OSS is simply (pun intended) too complex. This manifests in many
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
