NetCracker Technology announced that Schurz Communications has agreed to expand its relationship with NetCracker by establishing a standardized business process across all of its properties through a single NetCracker Billing and Revenue Management solution.
Schurz Communications is a full-service communications provider based out of Indiana, offering cable services across Arizona, Florida, Indiana and Maryland. Schurz owns 11 television stations as well as 12 radio stations and publishes 11 daily and 8 weekly newspapers across the United States.
By consolidating its multiple properties onto a single instance of the NetCracker Billing and Revenue Management solution, Schurz Communications will be able to standardize business practices and experiences across locations. This uniformity will reduce average handle time for agents, introduce offerings and improve overall customer experience.
If you’re a technologist (eg enterprise architect, developer, BA, tech PM, CTO, etc) who has been tasked with implementing significant technological and business transformation in
We’ve embarked on a journey of trying to plan for the future of OSS/BSS, not by predicting the future, but by seeking ways to be
Over the years, I’ve often referred to The Corkscrew Analogy or Momentum Spiral to describe a mindset of incremental improvement that’s needed to keep an
We’ve embarked on a journey of trying to plan for the future of OSS/BSS, not by predicting the future, but by seeking ways to be
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
