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The best race car drivers are not only the ones who can drive well but can also communicate clearly with the pit crew on how to set up the car (eg tyre pressures, suspension settings, etc). They understand the adjacent fields and are able to communicate with them. They’re not mechanics. They leave the task […]
“You’re the example that can create light. Don’t try to talk people into the light. Be the light.” James Altucher. One of the things I love about OSS is that there are so many opportunities for improvement. Tools, techniques and models are all jumping forward in leaps and bounds but there is still so much […]
AT&T ICEs Vendors of Virtual Network Functions. AT&T revealed two new aspects of its virtualization strategy, both related to virtual network function (VNF) requirements. The first is a process the service provider is calling ICE. Vendors must use it to introduce and certify their virtual network functions for AT&T’s network. “The vendor side has improved,” […]
OPNFV Tests its Software on OCP Hardware. The OPNFV open source group has released the report for its second plugfest, conducted in December. The plugfest was notable for testing OPNFV software on Open Compute Project (OCP) hardware designs. Lenovo and Nokia provided the OCP hardware, including servers and switches, for the tests. “It was exciting […]
Digitisation spawned a new word – omnichannel. It’s a brilliant concept as it taps into the fact that different customers like to reach you (or be reached by you )via different channels, be that email, social, online, livechat, apps, SMS, podcasts, etc. It’s gives them the choice to connect via the method they’re most comfortable […]
“The amount of data that enterprises are storing and managing is growing rapidly – various industry estimates indicate that data volume is doubling every 2-3 years. The rapid growth of data presents daunting challenges for IT, both in cost and performance. Although the cost of storage keeps declining, fast-growing data volumes make storage one of […]
“As Chaney Ojinnaka wrote, IoT (Internet of Things) needs AI (Artificial Intelligence). But on the flipside, AI also needs IoT to grow its awareness and understanding of the world. According to Christof Koch, a leading brain researcher at Seattle’s Allen Institute, “Consciousness is a property of matter, like mass or energy.” He says that a […]
“While most others seem to believe that learning what we are taught is the path to success, I believe that figuring out for yourself what you want and how to get it is a better path. While most others seem to believe that having answers is better than having questions, I believe that having questions […]
… but I will because I’m alarmed. 🙂 The advent of network virtualisation, cloud-scaling and API / microservice-centric OSS means that the security attack surface changes significantly compared with old-style solutions. We now have to consider a more diverse application stack, often where parts of the stack are outside our control because they’re As A […]
“All the technological change in the telecoms industry is pointing towards a more final and ultimate change, the death of the old “telco” carrier model we have known for the past few decades. We have known it is coming but the last vestiges will be swept away in 2017. All telcos will finally abandon “telco” […]
A slightly divergent thought for you today. Most of you are probably familiar with the 4 Cs standard for describing the quality of diamonds: Color, Clarity, Cut and Carat Weight. For marketing of OSS or any tech, there is a need to stand out from everyone else. Seth Godin calls it the Purple Cow – […]
Redknee Wins Multi-Million Dollar Transformation Deal with WOM Chile. Redknee Solutions Inc. announced that it has signed a multi-year, multi-million dollar deal with WOM Chile. This BSS transformation project comes at a time when WOM is experiencing rapid growth and needs an agile business support solution to meet the company’s ambitious growth plans and roadmap. […]
“Calling it an experiment gives you permission to fail.” A.J. Jacobs. It’s usually really cheap to experiment with data (assuming that it’s data you’ve already collected and curated). What if you combine that “license to fail” insight with yesterday’s start of the Minimum Viable Telco (and OSS) movement? Can we use experiments to trial increased […]
Nokia announces its intention to acquire Comptel to advance its software strategy; launches a recommended cash tender offer for all the shares and option rights in Comptel. Nokia Corporation (“Nokia”) announces its intention to acquire Comptel Corporation (“Comptel”) to advance its software strategy and provide service providers with a comprehensive solution to design, deliver, orchestrate […]
OSS has a bad name in certain circles (usually for failing to deliver on time / cost / functionality or being timely / costly to enhance). Despite all those factors, the real root-cause is almost always complexity (see here for a description of the triple constraint of OSS). But it’s not just internal factors that […]
“The platform strategy has two key elements, and it is important not to confuse them. First is the platform business model, where companies build digital ecosystems or marketplaces connecting customers with producers of goods and/or services, making it easy for them to do business, rather than playing a direct role in the supply chain (think, […]
“I first came across the phrase “strong convictions, weakly held” through Marc Andreessen, but a bit of Googling showed me it was originally coined by Paul Saffo, then Director of the Palo Alto Institute for the Future. According to this post he advised his people to think this way for three reasons: •It is the […]
“Chris Bradley: You had these contests as the smoker between your current self that loved that next cigarette and your future self that didn’t want to live with the consequences of many years of smoking and knew that once you were actually out of that vicious cycle of smoking you would actually be happier. Angus […]
In yesterday’s post, we spoke about using OSS to augment intelligent conversations that service providers have with their customers. Today we flip that coin and take the perspective of the customer and how those more intelligent conversations help them. Having spent years working on international OSS projects, I’ve stayed in many different hotels. The ones […]
One of the greatest do-good opportunities for our OSS / BSS / CRM is to provide augmentation to front-line staff to enable them to have intelligent conversations, be that with customers, suppliers, colleagues, etc. Unfortunately we don’t always facilitate that to happen. In fact, the proliferation of front-line tools and processes that staff need to […]
