Calling something an experiment…
“Calling it an experiment gives you permission to fail.” A.J. Jacobs. It’s usually really cheap to experiment with data (assuming that it’s data you’ve already collected and curated). What if you combine that “license to fail” insight with yesterday’s start of the Minimum Viable Telco (and OSS) movement? Can we use experiments to trial increased […]
Nokia announces intention to acquire Comptel
Nokia announces its intention to acquire Comptel to advance its software strategy; launches a recommended cash tender offer for all the shares and option rights in Comptel. Nokia Corporation (“Nokia”) announces its intention to acquire Comptel Corporation (“Comptel”) to advance its software strategy and provide service providers with a comprehensive solution to design, deliver, orchestrate […]
Starting the Minimum Viable Telco (and OSS) movement
OSS has a bad name in certain circles (usually for failing to deliver on time / cost / functionality or being timely / costly to enhance). Despite all those factors, the real root-cause is almost always complexity (see here for a description of the triple constraint of OSS). But it’s not just internal factors that […]
Platforms are eating the world
“The platform strategy has two key elements, and it is important not to confuse them. First is the platform business model, where companies build digital ecosystems or marketplaces connecting customers with producers of goods and/or services, making it easy for them to do business, rather than playing a direct role in the supply chain (think, […]
Strong orchestration convictions, weakly held
“I first came across the phrase “strong convictions, weakly held” through Marc Andreessen, but a bit of Googling showed me it was originally coined by Paul Saffo, then Director of the Palo Alto Institute for the Future. According to this post he advised his people to think this way for three reasons: •It is the […]
The chain-smoker analogy
“Chris Bradley: You had these contests as the smoker between your current self that loved that next cigarette and your future self that didn’t want to live with the consequences of many years of smoking and knew that once you were actually out of that vicious cycle of smoking you would actually be happier. Angus […]
Intelligent conversations… that remember customers
In yesterday’s post, we spoke about using OSS to augment intelligent conversations that service providers have with their customers. Today we flip that coin and take the perspective of the customer and how those more intelligent conversations help them. Having spent years working on international OSS projects, I’ve stayed in many different hotels. The ones […]
Intelligent conversations… augmented by OSS
One of the greatest do-good opportunities for our OSS / BSS / CRM is to provide augmentation to front-line staff to enable them to have intelligent conversations, be that with customers, suppliers, colleagues, etc. Unfortunately we don’t always facilitate that to happen. In fact, the proliferation of front-line tools and processes that staff need to […]
It’s not the tech, it’s the timing
For those of us in the technology consulting game, we think we’re pretty clever at predicting the next big technology trend. But with the proliferation of information over the Internet, it’s not that difficult to see potentially beneficial technologies coming over the horizon. We can all see network virtualisation, Internet-connected sensor networks, artificial intelligence, etc […]
Falling off a cliff vs going to the sky
Have you noticed how the curves we’re dealing with in the service provider industry are either falling off a cliff (eg voice revenues) or going to the sky (eg theoretical exponential growth like IoE)? Here in the OSS industry, we’re stuck in the middle of these two trend curves too. Falling revenues mean reduced appetite […]
Comptel receives order from a Tier-1 in South America
Comptel Has Received a Significant Order from a Global Tier-1 Group Customer in South America. Comptel Has Received a Significant Order from a Global Tier-1 Group Customer in South America. The deal is a continuation of a long technology collaboration between the companies. This order is an expansion of Comptel’s Data Refinery solution. The value […]
Moving closer to the sale
“The definition of moving up the value chain will be different for freelancers depending on their industry. But in general, the closer you are to the sale, the higher you will be valued, and the more you can charge. For example, a content writer is just responsible for writing a certain number of blog posts […]
Wow
No, not “Wow!” the exclamation but the acronym W-O-W. Wow stands for Walk Out Working. In other words, if a customer comes into a retail store, they walk out with a working service rather than exasperation. Whilst many customers wouldn’t be aware of it, there are lots of things that have to happen in an […]
The modern OSS cycle – to build rather than buy
Have you noticed a changing trend where some of the largest service providers in the world are reverting to building their own OSS / orchestration (ie writing software) rather than buying off-the-shelf? The trends pushing this cycle are software defined networks and agile development models. In the earliest days of OSS, the service providers made […]
Software is eating the world…. and eating your job?
A funny thing happened today. I was looking for a reference to Marc Andreessen’s original, “software is eating the world,” quote and came across an article on TechCrunch that expressed many of the same thoughts I was going to write about. However, it doesn’t specifically cover the service provider and OSS industries so I’ll push […]
HPE to acquire SimpliVity
HPE to Acquire Hyperconverged Player SimpliVity for $650M. Hewlett Packard Enterprise ( NYSE : HPE ) announced a definitive agreement to acquire SimpliVity, a leading provider of software-defined, hyperconverged infrastructure, for $650 million in cash. The hyperconverged market was estimated to be approximately $2.4 billion in 2016, and is expected to grow at a compound […]
The first step on the path of simplification
The first step of simplification (exiting legacy), be it systems, processes, products, is to know who/what is still using the old thing. Are the users internal (eg admins), external (eg customers) or are the transactions M2M (machine-to-machine)? If M2M, which machines and what are the transactions? This information becomes important for change management (eg transition […]
Hot on the heels of ECOMP comes Indigo
Since releasing ECOMP (Enhanced control orchestration and management platform), AT&T has been busy on a data sharing environment, which it announced at the AT&T Developer Summit and is called Indigo. Like ECOMP, AT&T is looking to launch Indigo as an Open Source project through the Linux Foundation, hoping for community collaboration. As you all know, […]
How will IoT management platforms integrate with OSS/BSS?
There are clearly similarities and differences between OSS/BSS and IoT Management platforms. For example, you could consider each IoT device like any other network device in terms of the provision, manage and maintain process. The only problem is scale – you may have 100s/1000s of network devices, but could have 10,000s – 100,000s of IoT […]
The end of cloud computing
…. but we’ve only just started and we haven’t even got close to figuring out how to manage it yet (from an aggregated view I mean, not just within a single vendor platform)!! This article from Peter Levine of Andreesen Horowitz predicts “The end of cloud computing.” Now I’m not so sure that this headline […]