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“…after a decade in which phones swallowed physical objects, with cameras, radios, music players and so on turned into apps, AR might turn those apps back into physical objects – virtual ones, of course. On one hand cameras digitise everything, and on the other AR puts things back into the world.” Ben Evans here. Similarly, […]
Netia Extends Revenue Management Partnership with Netcracker. Netcracker Technology announced that Netia, one of Poland’s largest telecommunications service providers, has extended its partnership for support and maintenance services. These capabilities will enable Netia to bring innovative offerings to the market faster and provide greater visibility into end-to-end billing and revenue management operations. The extension also […]
Question for the community. Have any of you heard of (or experienced) a Telco using data out of their IVRs (Interactive Voice Response) solutions to link up with OSS data? There is a current trend to use merge social data sets to determine customer sentiment and potentially cross-reference against network health and other OSS/BSS data […]
Cisco’s Robbins: We’ll transition our revenues to a software, subscription-based model. Cisco CEO Chuck Robbins is set on pivoting the routing giant toward becoming a software-based vendor, signaling its desire to satisfy customers like AT&T which is transitioning its network to software by the end of this decade. “We believe we will transition more of […]
There can be many parts that make up an operator’s provisioning factory. There can also be multiple different software packages that contribute towards getting an order through the factory. In addition to that, there are usually many different activities that need to take place, some automatic, some manual, some as external dependencies, conditional gates, etc. […]
“Global telecommunications study: navigating the road to 2020.” In the study listed above, executives at some of the world’s largest CSPs indicate that the players most likely to disrupt their industry is OTT app providers. Any thoughts on why they might be perceived to be 30x more influential than technology specialists, or 5x more influential […]
I recently read this great scenario in a customer’s requirements gathering guide and it can be related to the capturing of OSS requirements too. As a husband, I can also relate more directly to the scenario. 😉 Wife says… I sent my husband grocery shopping for: Tomato paste Shampoo Apples Extra Virgin Olive Oil Milk […]
On Friday we published The Simplification Mantra. It discussed the starting perspectives for simplification and that OSS already have so much functionality that they’re difficult for users to navigate. An example that I see time and again is where OSS can achieve a requirement, let’s say designing a service for one customer, but don’t cater […]
Crescendo Partners Sends Letter to Redknee Solutions Inc. Board of Directors. Crescendo Partners today announced that it has delivered a letter to the Board of Directors of Redknee Solutions Inc. In the letter, Crescendo Partners urges the Board to immediately commence a broad sale process for the entire Company. Crescendo believes that numerous potential buyers […]
When it comes to designing, building and configuring OSS, there is a tendency to have a functionality delivery mindset. That is, if we can get our OSS to meet each functional requirement then we tick the box and move on to the next. There is usually a long list of requirements that need to be […]
Redknee Wins VoLTE Upgrade With Tier 1 Operator in Europe. Redknee Solutions Inc. announced that it has won a multi-million dollar contract to upgrade a major Tier 1 communication service provider (CSP) in Europe to the latest release of the Redknee Unified Application Server, part of Redknee’s monetization and subscriber management suite. Redknee Unified is […]
Network operators often talk about five-nines (ie 99.999% up-time on any given network device) as a measure of the reliability of their networks. However, I personally don’t believe that many of the operators’ customers would consider this as a measure of network quality. Five-nines is a metric that is widely cited from inside the walls […]
“To avoid commoditization, telcos should become the focal point of the extended value chain, focusing on digital services and taking advantage of their traditional competencies.” “Global telecommunications study: navigating the road to 2020.” The graph above tells a story about the changing share of wallet (end-to-end value chain) in the telecommunications sector. The three dials […]
Time-to-market is an important metric in the Telco vernacular. It’s important because rapid TTM allows one CSP to get an attractive new product out to customers earlier than competitors and all the benefits that go with it (ie rapid revenue turn-on, market share, brand awareness, etc). One of the primary impediments to a product’s TTM […]
“Global telecommunications study: navigating the road to 2020” It’s interesting that “Improved IT Systems and Processes” is seen as a strategic priority by around a third of respondents to this executive study by EY. It also implies that improved IT systems and processes are probably only front-of-mind for investment for about one third of Telco […]
NEC and Netcracker Provide Virtualized LTE Core Network to ITRI in Taiwan. NEC Corporation and Netcracker Technology announced that they have provided a virtualized Evolved Packet Core (vEPC) solution via NEC Taiwan Ltd. to the Industrial Technology Research Institute (ITRI), a non-profit research institute working under the Ministry of Economic Affairs in Taiwan. The NEC/Netcracker […]
Indosat Ooredoo and Fortumo Launch Direct Carrier Billing in Indonesia. The mobile payments company Fortumo and Indonesia’s leading digital telco Indosat Ooredoo are today announcing the launch of direct carrier billing. The partnership will enable 69.8 million Indosat Ooredoo subscribers’ to make online payments by charging purchases to their mobile account, without the need to […]
“Instead of asking: do we have enough capacity? telcos should be asking: when (and where) will we run out of capacity? And what are we doing to mitigate? Instead of simply reacting to outages, telcos should have a real time view of the current risk points, failure scenarios and their impacts – with recovery plans should the […]
“Until now, communications service providers could not match their digital native counterparts when it came to delivering what customers want, when and where they want it. Now there is a real opportunity to close that gap through a number of interrelated, big trends that are happening in parallel. This includes transforming their infrastructure through network […]
“I made the point that there was one rule that had to govern any operator shift of focus to higher service layers—the network itself must remain profitable. You can’t say you’ll earn new revenue that in part at least will subsidize a network loss, because competitors with no network and no losses will then have […]
