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Today I’d like to share a mistake that I’ve made over and over again in my career. It’s a mistake I’m constantly trying to rectify, and succeeding, but still failing. It’s not just me either. Many of my OSS colleagues fall into the same trap, so there must be something in our nature that makes […]
Orange Testing AT&T’s Open Source ECOMP Platform for Building Software-Defined Network Capabilities. AT&T has published the following statement (see link above). Global operator Orange plans to test AT&T’s* platform for creating and managing a software-defined network. AT&T built this platform, called ECOMP, with a focus on making it accessible to other operators and cloud developers. […]
Amdocs Acquires Three Leading Technology Companies to Expand Digital Offering. Amdocs announced it has closed the acquisition of three privately owned companies – Vindicia, Brite:Bill and Pontis – in line with the company’s digital strategy. “Communication and media service providers, including those with over-the-top offerings, are transforming to capture the world of on-demand services and […]
… but it does answer questions. Earlier this week we discussed the fairly obvious structural shift towards customer-centricity. The telco industry is certainly riding this wave. The big telcos that I’ve worked with have certainly picked up their surfboards, but still don’t necessarily know their customers as well as they could. They know the WHAT: […]
Dell sells directly to its customers, avoiding the markups of intermediaries. Dell once diverged from this model, selling through agents, but failed and quickly reverted. The OSS market is quite clearly different from Dell’s PC and laptop market, with vastly different customer volumes and revenue per customer. However, there are some OSS companies that have […]
Most of you would have noticed a significant structural shift in the last few years towards customer advocacy and listening to the customer far more closely, not just in OSS but across most industries. This introduces some interesting contrasts though. In any given year most OSS engineers, despite being genba staff, don’t get the opportunity […]
Google to Buy Apigee for $625 Million to Expand Enterprise. Google is buying software development toolmaker Apigee Corp. for $625 million, the latest move by the search giant to bulk up its cloud-based offerings for businesses. Alphabet Inc.’s Google has agreed to pay $17.40 a share in cash, San Jose, California-based Apigee said in a […]
““Optimism is the faith that leads to achievement; nothing can be done without hope,” Helen Keller wrote in her 1903 treatise on optimism. But a positive outlook, it turns out, isn’t merely an intellectual disposition we don — it’s a deep-seated component of our evolutionary wiring and the product of powerful, necessary delusions our mind […]
Redknee Secures an Expanded Software and Services Contract With Afghan Wireless. Redknee Solutions has secured a new multi-year software and services contract with Afghan Wireless Communication Company (AWCC), the leading telecom operator in Afghanistan. The new contract enables AWCC to maximize the value of its investment in Redknee’s software solutions by adding capabilities to the […]
Seaborn Networks Selects Amdocs Optima to Monetize its Submarine Cable Infrastructure. Amdocs announced that Seaborn Networks, a developer and operator of submarine fiber optic cable systems, will deploy Amdocs Optima to rapidly and securely monetize its submarine cable infrastructure connecting the US and Brazil. Amdocs Optima, announced today, is a new cloud-based digital customer management […]
VimpelCom Group is partnering with Ericsson as the single provider for its OSS/BSS transformation across eleven of its operators. Ove Vik, Head of Digital transformation at VimpelCom Group, shares how his company’s digital transformation includes building a completely new environment, from the front end and user interfaces, through all of the core functionalities of the […]
Huawei Claims to Improve O&M Efficiency of SDN Networks. At Huawei Connect 2016 in Shanghai, Huawei announced the launch of its updated Cloud Fabric 5.0 system for cloud services. It now has a Huawei Fabric Insight Refined Operations and Maintenance (O&M) system as its core. The O&M system locates faults through visualized network status measurement […]
“Making the business case for NFV isn’t difficult in one sense; we already know that the only thing that can really drive NFV from its current point to early success is operations cost reduction through service automation. The problem for vendors is that only seven or eight vendors can actually provide the essential tools. You […]
AT&T’s ECOMP (Enhanced Control, Orchestration, Management & Policy) Architecture White Paper can be found here. It provides a reference architecture and a breakdown of the components that AT&T are using to manage their virtualised network functions. It’s an interesting take on MANO / OSS in a carrier environment, especially figure 3 that compares and contrasts […]
You all know those captcha codes online to prove you’re not a bot right (examples above)? They can be really obscure and annoying can’t they? I contemplated adding captcha codes to the comments section under each blog to prevent the barrage of spam from overwhelming legitimate comments. That thought process didn’t last long though – […]
The law of diminishing returns refer to a point at which the level of benefits gained is less than the amount of effort expended. In other words, reaching an asymptote of progressively less benefit for a given unit of effort. This is reflective of many jobs in the world, where their exponents quickly approach the […]
“Eric Raymond proposed that a computer should ‘never ask the user for any information that it can autodetect, copy, or deduce’; computer vision changes what the computer has to ask. So it’s not, really, a camera, taking photos – it’s more like an eye, that can see.” Ben Evans here. There’s a big buzzword going […]
It’s almost time for our monthly OSS breakfast in Melbourne (last Wednesday of each month). Last month saw the attendance of the only UI / UX expert I know who also has OSS experience. It surprises me that there aren’t more UI / UX / OSS experts out there, but I’m also not all that […]
“Buddhists long ago observed what they call the “monkey mind”, the idea that the mind is inherently a bit restless and fidgety. If you don’t give it a clear task, it will either keep a running commentary, or wander off on tangents. Your head becomes filled with an endless, meandering chatter – a din that […]
Redknee Wins Multi-Million Dollar Contract To Enhance Customer Satisfaction for a Tier 1 CSP in EMEA. Redknee Solutions Inc. announced a multi-million contract to upgrade a Tier 1 communication service provider (CSP) in Europe, Middle East, and Africa (EMEA) to Redknee Unified 2016. The upgrade will support the creation of innovative real-time analytics-driven promotions and […]
