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In yesterday’s post, “Just 10 ideas“, I talked about James Altucher’s “Idea Machine,” of coming up with 10 ideas every day, regardless of whether they’re good or not. I took a slightly different twist on the concept and posed a series of 10 questions, which in turn will probably have at least 10 idea responses. […]
Suddenlink Communications Leverages NetCracker’s Managed Services to Improve Business Agility. NetCracker Technology announced that Suddenlink Communications, one of the largest cable broadband services providers in the United States, has expanded its partnership with NetCracker by engaging in a multi-year managed services program. As part of this initiative, NetCracker will deliver its cutting-edge CRM solution to […]
“You can’t trust the old style of thinking anymore. You have to come up with a new way of thinking. A new way of having ideas. A new way of interacting with the outside universe.” James Altucher. I’m currently reading James Altucher’s latest book. It has nothing to do with OSS but it has a […]
“This Industry Will Be Won & Lost In the Next Three Years” John Chambers on Light Reading. Many of you will have noticed the recent partnership between Ericsson and Cisco. You will probably have noticed that they’re talking of partnership rather than merger due to the speed in which they can move. As they rightly […]
Cisco Packages Moogsoft’s Incident.MOOG With Its Virtual Managed Services (VMS) Software for Service Providers and Adds Incident.MOOG to the Cisco General Price List. Moogsoft, announced that Cisco’s Cloud and Virtualization Group will offer its Incident.MOOG service quality and productivity improvement software to MSPs, telco service providers, and cloud-driven enterprises. The global agreement allows Cisco to […]
“With an ecosystem of more than 1,000 channel partners and revenue from its IoT and telematics solutions totaling $495 million year-to-date, Verizon is generating one of the largest amounts of revenue from the Internet of Things of any company in the U.S.” This issue of Pipeline. Noting that telcos have been offering telemetry services for […]
CSG Selected for BSS Transformation at Angola Telecom. CSG International (NASDAQ: CSGS) announced that CSG’s partner, Satec, will deploy the company’s award-winning Revenue Management solutions at Angola Telecom. The contract comes on the heels of the successful pilot deployment of CSG Interconnect for Angola Telecom’s wholesale operations. The integrated solution will include CSG Singleview® Convergent […]
“A need to differentiate products and services in the market is forcing greater specialisation. Specialist organisations that do one or two things well will naturally rely more on partnerships. At the same time, other companies have little time to both develop similar expertise internally and keep pace with technology-driven changes in their own industry or […]
PCCW Global Selects CENX to Orchestrate Self-Serve On-Demand VPN and Cloud Services. CENX announced that PCCW Global has selected CENX’s Cortx Service Orchestrator to enhance elements in its VPN and cloud offerings that will facilitate self-serve, on-demand connectivity. Using an on-line portal, integrated to PCCW Global’s OSS and BSS environments, customers can dynamically scale their […]
“2016 will be a pivotal year for companies adapting to digitally savvy and empowered customers. Companies moving along the age of the customer path will begin to thrive, while laggards will begin the slow descent to failure.” Dane Anderson, in a new report from Forrester Research. The report also highlights the following trends for 2016: […]
Whether you have a simple residential telco service or have a large organisation with a correspondingly large managed services contract, it’s most likely that the CSP’s contact centre staff are the front-line responders to any queries or concerns you have. In many cases, they’re the only staff that are responding. In the modern era of […]
“I got a laugh at a conference back in the past when I commented that to the media, any new technology had to be either the single-handed savior of western culture, or the last bastion of international communism. Anything in between wasn’t going to generate clicks on the pieces, and it was too complicated to […]
Brazil’s Oi Upgrades its Amdocs Business Support Solution, based on Comverse, To Deliver New Services and Support Growth. Amdocs announced that Oi, a leading Brazilian service provider with 73 million customers across multiple lines of business has upgraded its Amdocs business support system (BSS), based on Comverse Kenan technology, to deliver new services, reduce costs […]
Amdocs Extends Relationship with Bell Canada For Additional Five Years Through 2022. Amdocs announced it will extend its managed services and related professional services relationship with Bell Canada to deliver, enhance and maintain its business support systems across the organization for an additional five years through 2022. “Amdocs has provided high-quality billing solutions and world-class […]
Telefónica Argentina Selects an Amdocs Big Data Solution to Optimize Data Management and Speed Decision-Making. Amdocs announced that Telefónica, one of the world’s leading service providers with more than 329 million customers across Latin America and Europe, has selected the Amdocs operational data store solution for its operations in Argentina in order to collect, store […]
M1 Singapore Deploys an Amdocs Convergent Billing Solution to Provide Enhanced Customer Experience. Amdocs announced that M1 Limited has successfully deployed a convergent billing solution based on the Comverse technology acquired by Amdocs, which will now support M1 as a new Amdocs customer. The solution, now in service, provides M1’s postpaid billing with a wide […]
Amdocs Signs Three-Year Services Agreement with Canadian Communications Provider. Amdocs announced a services agreement with Rogers Communications through 2018. The new agreement will simplify operations and increase efficiencies across multiple lines of business including cable, mobile, wireline, broadband Internet and future services. “Rogers and Amdocs have successfully collaborated on many projects and we welcome the […]
Singtel Group Selects Amdocs for Digital Transformation in Singapore and Australia. Amdocs announced that it has been selected by Singtel, Asia’s leading communications group, for a new business transformation project targeted to replace various legacy and third-party systems with a new, online, self-service and commerce platform that will enable Singtel to offer an improved and […]
“I have no requirements for a style of architecture.” Michael Graves. There’s an interesting thing about generating requirements for technical projects – they are rarely requirements. More often than not, they’re written as a solution. Requirements documents should focus on the business objectives, the outputs, the problems that need to be overcome. Unfortunately they are […]
Cisco and Ericsson to partner. Today we are taking an important step forward in our transformation journey. Ericsson and Cisco are announcing a multi-faceted partnership to create the networks of the future – and through this, shape the direction of the industry. Both companies have invested a lot of time in designing this partnership over […]
