The tree analogy – a tale of two eras of telco business models
With the holidays almost upon us in many parts of the world, I thought I’d share an analogy. Like many analogies, it’s a bit oversimplified. It’s also possibly a bit inflammatory in some circles. Hopefully though, it gives a different frame of reference for how the telco business model has changed over the years. More […]
A seismic shift is happening
A seismic shift is happening that will change the world of OSS/BSS so fundamentally in the next few years that it totally blows my mind. It will be the biggest in my 20+ year career in the telco industry. The following pic is from an IA Summit Keynote by Charles Lamanna, the Corporate VP of […]
Automation at the 5G Network Edge
Thought I’d share some information about a 5G Edge Automation project I’ve been assisting with in recent months – in collaboration with luminaries such as EnterpriseWeb (project lead), KX, Intel, Keysight, Tech Mahindra, Red Hat and Fortinet. KX has just shared a blog article, which includes the following quote that helps to summarise why I’m really […]
There’s no competition for OSS cookbooks making food out of soccer balls
Seth Godin recently wrote a brilliant article that describes the craziness of seeking a market with no competition. In entirety, his article goes like this: “There’s no competition for cookbooks on making food out of soccer balls and hockey pucks. There’s no competition for software that charges you to find out the temperature on Mars. There’s no […]
The most addictive drug in OSS
I’ve spent the last 22-ish years working on OSS and even longer on telco projects. Most of that time has involved way more than the typical 40 hour work week (often more than double). But the amazing thing is that it’s (almost) never felt like it. Time has almost always seemed to fly by so […]
Telecom and OSS has a talent and diversity problem. Or does it?
“The telecom industry is hurtling towards a staffing and skills precipice at a frightening pace, and truly embracing diversity and inclusion in recruitment and human resources strategies looks to be the only way to avoid a calamity, a somewhat sombre Keri Gilder [CEO of Colt Technology Services, a UK-based telco] told attendees here [at TM […]
Are you letting your OSS get too prescriptive?
In the early days of my career, I was the stereotypical Engineer. I’d get into a project, do the best job I possibly could from a technical perspective, and then get out to move onto the next project. Looking back, I unfortunately had blinkers on through those years. I’ve been lucky to have retained some […]
Passive devices don’t ping…. Or do they?
As we all know, data quality can be a big problem for OSS, at almost every operator around the world. A lot of this problem stems from the fact that most telcos have a lot of passive infrastructure / objects in their networks. Passive devices don’t tend to have programmatic interfaces that allows for current […]
How AI and blast radii could inspire next-gen OSS designs
Artificial Intelligence is purported to be the panacea for so many high-volume factors within telco. For example, AI is being used for complex pattern recognition using diverse signal streams like churn reduction. AIOps solutions are making great strides to reducing noise within alarm / event lists, filtering and automating, to limit the number of decisions […]
Understanding where OSS POCs go wrong
We’ve regularly discussed how RFPs / PoCs are usually an inefficient way of finding new products or partners for your OSS (see this link). They’re often ineffient regardless of whether you’re a supplier, buyer or integrator. They tend to be expensive and time-consuming for all involved. The short paper shown below by Peter Willis, the […]
Re-imagining your OSS? Remarkable approaches changing the world of telco
An updated call for innovation in the OSS industry We are currently living through a revolution for the OSS/BSS industry and the customers that we serve. It’s not a question of if we need to innovate, but by how much and in what ways. Change is surrounding us and impacting us in profound ways, triggered […]
How to define a digital twin, digital triplet and reality twin?
The OSS we’ve been building for the last 30+ years aren’t too dissimilar to the digital twins the world is getting all excited by today. I find it really interesting, not just because of the buzz, but because the term “digital twin” seems to mean different things to different people. Having seen what OSS are […]
I was surprised by this OSS innovation
I’m in the privileged position, probably as a result of founding The Blue Book OSS/BSS Vendor Directory, to speak with many vendors each week. It also means I’m lucky enough to watch in on product demos on a regular basis too. Last year DFG Consulting (www.dfgcon.si/en) reached out to tell me about their Interactively Assisted […]
The Network Automation Journey – It’s about Culture
I love this article by Tim Fiola, entitled “A Note to Management About the Network Automation Journey – It’s About Culture.” It does a brilliant job of explaining the real challenges around network automation. I’m going to riff off it a little bit today, drawing comparisons with OSS/BSS (which do happen to have a role […]
The Most Exciting OSS/BSS Innovations of 2022
Report – The Most Exciting OSS/BSS Innovations of 2022
How and why we need to Challenge our OSS Beliefs
The OSS / BSS industry tends to be quite technical in nature. The networks we manage are technical. The IT stacks we build on are technical. The workflows we design are technical. The product offerings we coordinate are technical. As such, the innovations we tend to propose are quite technical too. In some cases, too […]
How to Approach OSS Vendor Selection Differently than Most
Selecting a new OSS / BSS product, vendor or integrator for your transformation project can be an arduous assignment. Every network operator and every project has a unique set of needs. Counter to that, there are literally hundreds of vendors creating an even larger number of products to service those widely varied sets of needs. […]
New. Just Launched – Mastering Your OSS (the eBook version)
We’re excited to announce that we’ve just launched the eBook version of Mastering Your OSS. Click on the link above or here to read all about it.
Do we need more dummies working on our OSS?
I was reading an article by Chris Campbell that states, “In his book How to Rule the World, Brian J. Ford reveals the relationship between sophistication and complexity; what he calls “obscurantism.” In short, the more sophisticated the problem-solver, the more complex (and costly) the solution.“ Does that resonate with you in the world of OSS/BSS? Is […]
What Pottery and SpaceX Rockets Have in Common with OSS will Surprise You
In our previous article, we described five new OSS/BSS automation design rules applied by Elon Musk. Today, we’ll continue on into the second part of the Starbase video tour and lock onto another brilliant insight from Elon. From 5:10 to 11:00 in the video below, Elon and Tim (of Everyday Astronaut) discuss why failure, in […]